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Sr Systems Engineer

  • Location: Charlotte, Mecklenburg County, North Carolina, 28217
  • Salary: 0.0
  • Job Type:Contract to Hire

Posted 24 days ago

Title: Sr Systems Engineer

Type: Contract-to-Hire, FTE

Location: Charlotte, NC 

 

Our client, a sustainability-focused iron maker, is seeking a Sr Systems Engineer. The Senior Systems Engineer will provide systems engineering and network administration services in support of the client's day-to-day operations and projects. This role will support a variety of duties including, but not limited to: network architecture/infrastructure, system administration/maintenance, software and systems deployment, IT process improvement, supporting IT incidents, optimizing system performance, and meeting business continuity and disaster recovery requirements for assigned systems.

 

Primary Responsibilities and Duties:

  • Contributes to enterprise design and implementation for cloud and on-premise infrastructure across following domains: network, security, data, containers, compute, operating systems, storage, application enablement, and migration.
  • Provides hands-on support for any system issues/problems by working with other IT Department members, consultants, vendors, or other deemed necessary to address an assigned incident or problem.
  • Creates additional automation by scripting repetitive tasks.
  • Manages and supports Active Directory (Directory Services, DFS, DNS, GPO)
  • Works with and manages vendors, service providers, or consultants to help maintain systems and services, resolve support incidents, and complete projects.
  • Adheres to all IT policies, procedures, standards and guidelines.
  • Assists in the development and implementation of IT security policies, procedures, processes and protocols.
  • Configures and maintains reliable operation of computer systems, network servers, and virtualization.
  • Installs and upgrades computer components and software, manage virtual servers, and integrate automation processes.
  • Troubleshoots hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
  • Provides documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.
  • Responsible for capacity, storage planning, and database performance.
  • Work to resolve issues, install equipment, or move existing equipment to best suit the needs of the local department or management.
  • Install new hardware or software and provide training on its use.
  • Deploy, support and monitor new and existing services, platforms, and applications.
  • Assist employees in learning to use company owned software and hardware systems.
  • Participate in periodic on-call duties.
  • Participate in or conduct lessons learned sessions with department members during and after each project, and share this knowledge with the full department.
  • Conduct best practices review within the department and use to continually improve the work processes.
  • Work as a “team player” with all company departments and employees in all assignments.
  • Work toward building consensus on all assignments by finding solutions that meet the best interests of all parties involved.

 

Skills/Abilities:

  • Growth mindset and desire for continuous learning.
  • Ability to manage stress and workload in a fast-paced IT environment.
  • Ability to work in a fast-paced environment – Should be able to multi-task with proven follow-through and adherence to changing priorities and deadlines.
  • Ability to organize multiple work assignments and meet budget and time requirements.
  • An articulate self-starter with the initiative to quickly learn new systems and technologies.
  • Good written and verbal communication and interpersonal skills with a demonstrated ability to provide efficient and courteous service by email, phone, and in person.
  • Ability to communicate with and work with co-workers and managers of all levels.
  • Action orientated – Should be able to follow up on feedback to ensure positive outcomes.
  • Collaborative team player – Should be able to establish solid working relationships with stakeholders.
  • Ability to lead and manage IT Systems Engineering projects.
  • Strong technical troubleshooting skills
  • Ability to work overtime as needed and respond to calls during off hours.
  • Working knowledge of information security principles (e.g. access control, least privilege, zero trust, data protection, security architecture, infrastructure/application security design principles, policies) and privacy (e.g. GDPR)
  • Working knowledge of server virtualization technologies
  • Understanding of TCP/IP and associated networking programs and protocols (DNS, DHCP, SSL, TLS, SNMP, HTTP, etc.).
  • Thorough knowledge of network topologies and their connectivity issues (Ethernet, switches, hubs, patch panels, wifi, etc.).
  • Technical knowledge and experience with the following:
    • Microsoft 365
    • Microsoft Azure
    • Microsoft Intune and/or SCCM / MEM (Microsoft End-Point Manager)
    • Microsoft Windows Server 2012+
    • VMWare
    • Backup/Disaster Recovery solutions
  • In depth experience in any combination of the following technologies is preferred: VMware; Microsoft platforms: Windows Server, Microsoft 365, PowerShell, System Center Configuration Manager, Windows Server Update Services, Intel based servers; HDD and SSD storage; backups; storage related networking; and network technologies such as Ethernet, TCP/IP, fiber optics, and category 5 and 6 wiring.


Preferred Qualifications:

  • Certifications in Networking and Microsoft Azure
  • Certifications in Cisco Networking
  • Technical knowledge and experience with the following:
    • Microsoft Intune/MEM (Microsoft End-Point Manager)and/or SCCM
    • Cisco networking equipment (routers, switches, firewalls, etc.)
    • Linux/Unix
    • SQL Server

 

Education and Experience:

  • Computer Science, MIS, technology degree, or 5+ years of relevant experience.
  • Minimum of 10 years of hands-on experience in a technical environment maintaining Microsoft servers in on-prem, hybrid and cloud environments.

 

Travel Requirements:

  • 0% - 10% International and Domestic based project demands

 

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Ability to move around a project site, including climbing structures.