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Sr. Storage Operations Engineer (Isilon F800)

  • Location: Menlo Park, California, 94025
  • Job Type:Contract

Posted 15 days ago

Title: Sr. Storage Operations Engineer (Isilon F800)

Type: Contract

 

SCOPE

5+ years’ experience configuring, managing Isilon storage subsystems (2 years F800 based clusters) in a high-volume, high-availability task-based enterprise (Linux, UNIX, Windows, VMware) environment. Support daily operations (provisioning, troubleshooting, data migrations, etc.). Role requires routine usage of CLI, NFS, SMB, IPv6 and a solid background in the use of storage administration tools, procedures and best practices.

 

Key Skills:

Isilon F800, Linux, Windows, VMware, SMB (Server Message Block or Common Internet File System), NFS (v3/v4), Multi-Site DR, Data Migrations, Systems Upgrades, Patches, Daily Operations

 

REQUIREMENTS

  • Oversee Isilon (F800) upgrades, maintenance, migrations, installations and daily operations tasks.
  • Work with vendors and customers to provide storage cluster user access issue phone support.
  • Respond, resolve and escalate trouble or support tickets daily (ServiceNow or similar).
  • Effectively communicate with team members, partners, vendors and customers.
  • Navigate the process and solve issues using various means, collaboration and solutions.
  • Respond to critical and non-critical storage events, prioritize all storage related tasks as appropriate.
  • Perform complex vendor engagement and negotiations.
  • Perform on-call support (off-hours / weekends) as required.

 

SKILLS

  • NFS (v3 and 4 required), SMB, IPv6 (highly desired) and basic storage systems architecture and design.
  • Hands-on EMC Isilon F800 storage engineering / administration (Linux/UNIX/Windows/VMware).
  • Managing multi-protocol file systems where security permissions are maintained for NFS and SMB.
  • Automation (Chef/Ansible, etc.) to ensure uniform and efficient system deployment and maintenance.
  • Experience with data protection and backup recovery solutions a plus.
  • Operational experience in a large PB / large cluster environment.
  • Hands-on using OneFS CLI for pre-staging configurations and high demand configuration updates.
  • Configuring, monitoring Isilon features (Smart Connect Advanced, Smart Quotas, SyncIQ, SmartLock).
  • Plan, coordinate and perform system upgrades, patching and data migrations.
  • Strong knowledge and recent usage of SMB in a large scale file sharing environment.
  • Map Windows network drive to the Isilon cluster.
  • Configure rules and other settings between Windows network and shares on the Isilon cluster.
  • Grant permissions to users and groups to carry out various operations.
  • Directly configure advanced Windows network settings a plus.

 

ABILITY

  • Express aptitude and eagerness to push beyond boundaries and learn new things.
  • Strong problem-solving skills and quantitative abilities.
  • Work collaboratively within a matrixed team environment.
  • Excellent project implementation, organizational, planning and presentation skills.
  • Excellent computer skills (MS Office Suite, other related tools, processes and applications).
  • Have interpersonal skills and presence to communicate/negotiate and interact effectively at all levels.

 

EDUCATION / CERTIFICATION / TRAINING

 

4-year IT related college degree or equivalent experience. Various EMC storage systems training and certification a plus.