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Sr. Desktop Support Analyst

Posted 10 days ago

Come work for this global leader in residential real estate franchising and brokerage, supporting a growing community of agents through technology innovation, powerful marketing, mentorship and general sales enablement.

We are searching for a hand-son user to support the organization by troubleshooting hardware and software problems for desktop and laptop computers. This is a contract-to-hire opportunity. Responsibilities/Qualifications include: 
  • Configures workstations for new users and upgrades existing equipment and software.
  • Sets up and maintains network and telecommunication systems.
  • Troubleshoots LAN, server and connectivity issues.
  • Utilizes ticketing system, when necessary.
  • Re-images computers, performs data migrations and restorations, and conducts remote problem solving as needed.
  • Must possess a working knowledge of hardware components, hardware configurations, and have strong software experience and 5-10 years of relevant experience 
  • Experience: Relies on extensive experience to plan and accomplish tasks .
  • leadership abilities to mentor teammates 
  • Bachelor's Degree