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Sr. Business Process Analyst

  • Location: Raleigh, 27601
  • Job Type:Contract

Posted about 2 months ago

Our client, a leading software vendor headquartered in Raleigh is looking for a Process Analyst to join us in Raleigh, NC. In this role, you will provide support for business process improvement across all Market Development Fund programs.

Duration: 6 months, likely to extend to 12+
Location: 100% remote
Key Skills: Business Process Mapping, Job Aids, Financial System Migration.

You will provide methods, tools, and analysis for process management and improvement. A strong candidate will have some accounting/auditing background with MDF experience a huge plus. Experience in tool selection and implementation as well as vendor relations will be a major part of this role. We'll need you to contribute to the creation and documentation of future state business processes as well as the assessment and validation of current processes and gaps. You will model, design, and align processes with an organization's strategic goals, design and implement process architectures, as well as establish process measurement systems that align with organizational goals. As a Process Analyst, you will report directly to the Manager, Business Process for Record to Report .

Job Description

Provide analysis and develops business process diagrams and models to support process design or redesign initiatives
Bring expertise or identifies subject matter experts in support of multi-functional efforts in process improvement, data capture and analysis, infrastructure support, tool ownership and compliance with procedures
Support with interviews and meeting facilitation with business owners to derive and validate business process models and gaps
Using Business Process Modeling Notation, document current and future state business processes at a suitably detailed level to derive required insight
Analyze and document dependencies between new and existing processes
Identify key business readiness considerations, activities and deliverables in order to adopt changes resulting from business process or systems improvements
Monitor business readiness and adoption through process performance audits and reports
Partner with other teams at our client to collaborate on issues and address improvement opportunities
Enhance and update existing RACI model
Assist with bringing NA payment process in house
Assist in Vendor selection and Vendor relations
Drive meetings, build presentations, and engage stakeholders effectively to bring about change
Assist in doing root cause analysis in existing process and help drive long term solutions to improve business outcomes

Job Skills
Bachelor's degree; Master's degree in Accounting / Business Administration or Computer Information Systems is preferred
Six Sigma yellow-belt certification, Six Sigma green-belt certification preferred
3+ years' experience in consultative business process design, change, and implementation
Business acumen; familiar with MDF accounting, finance, marketing and sales
Curious and passionate about discovering how processes work
Good problem solving and conflict resolution skills
Ability to quickly learn and apply skills for Business Process Diagram development and BPMN (modeling notation)
Experience working with multiple functional areas including Marketing, Sales, Operations, and Sales
Good communication skills, both written and verbal, good presentation skills
Comfortable working in a global and multi-cultural work environment
Comfortable with cross-functional teams and experience implementing change

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.