- Function: Business / Systems Analysts
- Job Ref: 217798
Duration: 6 months- will likely extend to 18 months+
Location: 100% remote
Key Skills: Process, Analyst, Six Sigma, Green Belt, Accounting, MDF, Root Cause, Mapping, Map, Improvement, Design, Model, Gap, Requirements, Implementation, Key Performance Indicator, KPI, Metrics, Sales, Marketing, Performance Management Reporting, Presentation, Engagement, Audit, SOX, Tool Implementation.
Our clients' Operations team is looking for a Process Analyst to join us in Raleigh, NC. In this role, you will provide support for the EMEA laptop hub automation project. You will provide methods, tools, and analysis for process management and improvement. A strong candidate will have some accounting/auditing background with Fixed Assets experience a huge plus. Experience working with IT on ticket enhancements and driving UAT will be a huge plus. We'll need you to contribute to the creation and documentation of future state business processes as well as the assessment and validation of current processes and gaps. You will model, design, and align processes with an organization's strategic goals, design and implement process architectures, as well as establish process measurement systems that align with organizational goals. As a Process Analyst, you will report directly to the Manager, Business Process for Record to Report .
Provide analysis and develops business process diagrams and models to support process design or redesign initiatives
Bring expertise or identifies subject matter experts in support of multi-functional efforts in process improvement, data capture and analysis, infrastructure support, tool ownership and compliance with procedures
Support with interviews and meeting facilitation with business owners to derive and validate business process models and gaps
Using Business Process Modeling Notation, document current and future state business processes at a suitably detailed level to derive required insight
Analyze and document dependencies between new and existing processes
Identify key business readiness considerations, activities and deliverables in order to adopt changes resulting from business process or systems improvements
Monitor business readiness and adoption through process performance audits and reports
Partner with other teams at Red Hat to collaborate on issues and address improvement opportunities
Enhance and update existing RACI model
Assist with UAT and gathering business requirements
Drive meetings, build presentations, and engage stakeholders effectively to bring about change
Assist in doing root cause analysis in existing process and help drive long term solutions to improve business outcomes
Bachelor's degree; Master's degree in Accounting / Business Administration or Computer Information Systems is preferred
Six Sigma yellow-belt certification, Six Sigma green-belt certification preferred
3+ years' experience in consultative business process design, change, and implementation
Business acumen; familiar with fixed asset accounting, finance, tax, and IT
Curious and passionate about discovering how processes work
Good problem solving and conflict resolution skills
Ability to quickly learn and apply skills for Business Process Diagram development and BPMN (modeling notation)
Experience working with multiple functional areas including IT, Logistics, Tax, Accounting, Treasury, and 3rd party vendors.
Good communication skills, both written and verbal, good presentation skills
Comfortable working in a global and multi-cultural work environment
Comfortable with cross-functional teams and experience implementing change
Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.
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