Back to Job Search

Sr. Business Analyst (Digital Marketing)

  • Location: San Francisco, 94111
  • Job Type:Contract

Posted 5 months ago

Sr. Business Analyst (Digital Marketing)
100% Remote

Desired Remote Locations: San Francisco, CA, Los Angeles, CA, New York, NY

Primary Responsibilities:

  • Ensure Digital Marketing requirements are specified in a manner suitable for the intended audience and are understandable, unambiguous and capable of being implemented and tested.
  • Work with the Digital Marketing Project Management team and the business customer(s) to define requirements.
  • Review and provide input if requirements have been met in terms of delivered functionality.
  • Perform critical analysis of client business situations to develop recommendations and conclusions.
  • Ability to change direction seamlessly and influence others to work through ambiguity with minimal impact on project results.
  • Work with the project team to determine appropriate test plans, deployment plans and supports the product launch.
  • Communicate with testing team and work close to make sure requirements are met and verified internally before functionality released to customers.
  • Participate in the QA process for all requirements.
  • Works well with deadlines, has a sense of urgency with work.
  • Ability to switch gears easily as this role will take on 2 different tasks.
  • High energy and works well with a tight nit team.
  • Ability to work well with many levels of management.
  • Experienced in presentations/charting as well as being technical and experienced in agile.
  • Written communication skills including process documentation.
  • Strong communication skills that allow for effective communication across all levels of the organization.
  • Excellent facilitation skills and ability to facilitate workshops.

Required Qualifications:

  • 8+ years of Business Analyst experience delivering software implementations and/or software development projects ideally within the Digital Marketing domain, working in all phases of the Software Development Lifecycle (SDLC).
  • 4+ years of client management experience with the ability to build relationships as a trusted advisor with good judgment and a willingness to be honest and candid in tough situations.
  • Critical analysis and problem-solving skills with a focus on detail and quality.
  • Action oriented and a team player with the ability to work efficiently in a fast-paced, dynamic, matrix management organization.
  • Experience delivering business analysis and functional and technical project artifacts including Use Cases, User Stories, Requirements Definitions, Process Definitions, etc.
  • Experience with requirements analysis and management for in-house development projects (Agile and Waterfall).
  • Experience leading the requirements management on multiple concurrent projects/programs
  • Demonstrated ability to assess risk, scope and prioritize deliverables.
  • Excellent communication skills with the ability to communicate across all levels.
  • Proficient requirement meeting facilitator and presentation skills with demonstrated experience in facilitating sessions (5-10 people).
  • Critical analysis and problem-solving skills with a focus on detail and quality.
  • In-depth Knowledge and Experience of Business Requirements Analysis.
  • Experience with Content Management Systems.
  • Previous experience with Sitecore CMS and/or Marketo experience is a plus.

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer and provides reasonable accommodations for qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual with a disability, you may request a reasonable accommodation under the American Disability Act (ADA) by emailing To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.