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Client Configuration Specialist

  • Location: Dublin, Ohio, 43016
  • Salary: 14.68
  • Job Type:Contract

Posted 27 days ago

Terrific Opportunity!
Title: Client Configuration Specialist
Location: Dublin, OH 43016
Term: 12 Months Contract

  • Utilize ticketing system to complete assigned requests and inquiries 
  • Utilize a SharePoint portal to manage Imports/Uploads and Projects
  • Construct manually or upload Client/Insured profiles and leveling structure
  • Maintain Client/Insured account specific information for active accounts
  • Maintain Policy/Coverage renewals, endorsements and cancellations
  • Prepare upload template capturing insureds, locations, and/or policy data
  • Execute the prepared upload templates in production environment
  • Perform a post upload template quality assessment to achieve accurate results 
  • Investigate and resolve claim intake coverage or hierarchy exceptions 
  • Fulfill assigned directives to support claim system migrations 
  • Upload client, insured and policy related electronic documents 
  • Create and distribute electronic claims kits for required accounts
  • Escalate issues appropriately to manager
  • The Specialist Client Configuration associate reports to the Manager Client Configuration
  • Chooses and pursues an appropriate course of action to procure client and policy account information
  • Analyze insurance policy documentation and make key decisions pertaining to applicable coverage
  • Review external and internal requests and identify appropriate actions
  • Determine when to escalate potential issues to manager

Is this a good fit? (Requirements):
  • 1 to 2 years office environment experience 
  • 1 to 3 years industry experience, preferred
  • Compliance with company Policies & Procedures
  • Excellent organizational, written and verbal communication skills 
  • Strong judgment and decision making abilities
  • Ability to effectively prioritize, organize deliverables and multitask
  • Continually foster a team environment
  • Maintain a professional appearance and demeanor
  • Must be adaptable to change
  • Knowledge of risk management industry and insurance terminology
  • Strong Google, Google Docs and Microsoft Excel experience

If this sounds like the perfect fit, Apply Today!