Back to Job Search

Solutions Manager

  • Location: Mesquite, 75149
  • Job Type:Permanent

Posted 14 days ago

The Solutions Manager role is responsible for the Abatix Inventory Management Solutions (AIMS) process from start to finish.

Job description:

  • Takes ownership and promote the AIMS process internally and externally
  • Builds relationships with customers in-person, over the phone, through video and via email
  • Trains customers and sales reps on how to use the AIMS platform
  • Gathers and reviews data daily to make decisions
  • Makes process improvements to ensure a smooth process

Job Requirements:

  • Experience working with customers in all settings (in-person, phone, video, email)
  • Customer service or tech support experience is a plus
  • Clear communication and professional demeanor is required
  • Experience with ERPs (Prophet 21 experience is a plus)
  • Bilingual (Spanish) is a plus
  • Willing to travel as needed



Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.