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ServiceNow Solutions Architect

  • Location: Atlanta, 30332
  • Job Type:Contract

Posted 21 days ago

Position: ServiceNow Solutions Architect
Location: Remote
Term: 10 months
Day-to-Day Responsibilities:
  • Collaborate with Program Leads, Process Leads, Functional SMEs, and Technical SMEs to analyze complex business processes and architect/design ServiceNow solutions.
  • Collaborate with Agile Development Team to ensure solutions are not introducing unnecessary customization and minimize technical debt.
  • Serve as a resource for Developers, Process Leads and Stakeholders to understand best practices for implementing solutions in ServiceNow.
  • Assist with technical and process documentation.
  • Perform other related duties as assigned.
Is this a good fit? (Requirements):
  • 5 years’ of experience with ServiceNow system administration and architecting solutions in ServiceNow based on complex, multi-domain business requirements.
  • 5 years’ of experience and expert knowledge of HR Service Delivery, Customer Service Management and Universal Request in the ServiceNow Platform. (version Quebec and beyond)

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.