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ServiceNow ITOM Specialist

Posted 20 days ago

Title: ServiceNow ITOM Specialist

Type: Contract - 6+ Months

Location: Charlotte, NC


Our client, a major financial services company, is seeking an ITOM ServiceNow Specialist.

Responsibilities:
  • Focus more on the health side and then to work on the mapping, someone on either side needs to understand how health utilizes and incorporates the data from the mapping/enhanced visibility and driven from the CMDB.
Skills:  
  • Alert rules, integrate feeds to servers, day to day support and admin activities around alerting and alert processing. 
  • Visibility, enhanced mapping, vertical mapping, alignment with common services data model, to structure all the mapping and relationships against the model so you have a well defined standard top down business service on down, type of view across app and tech components.