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Network Technician

  • Location: North Barrington, Illinois, 60010
  • Salary: 28.0
  • Job Type:Contract to Hire

Posted 3 months ago

Terrific Contract Opportunity!

Our client is one of the world's largest producers of energy-efficient, resource-saving technologies. Come be a part of how digitalization, globalization, urbanization, demographic change, and climate change are transforming our world.

 

Position: Service Engineer

Location: North Barrington Illinois 60010

Term: 9 months

Day-to-Day Responsibilities:

  • Serve as the first-level point of contact in providing expert technical IT network and/or application support for healthcare internal and external customers.
  • Provide support to customers experiencing application workflow or technical issues by displaying an in-depth level of understanding of the customers’ clinical workflow.
  • Use troubleshooting techniques to analyze and resolve customer technical IT Network and IT Security issues as assigned.
  • Effectively analyze, document and resolve most technical issues independently.
  • Ensure timely service delivery and problem resolution for all healthcare customers.
  • Use troubleshooting techniques and skills to make the necessary content management to customer infrastructure and ensure information integrity.

Is this a good fit? (Requirements):

  • Associate Degree in IT or related field.
  • 1-3 years of progressive experience in a technical support or administration role in software, hardware, networks databases, and/or desktops.
  • Must be bilingual in English and Spanish or Portuguese.
  • Extensive knowledge of network administration, LAN, WAN protocols (TCP/IP, IPSEC, Firewalls).
  • Highly-motivated team player with strong customer service and problem resolution skills.
  • Must have flexibility in working hours (between 6:00 am – 6.00 pm).

Even better if you have:

  • Bachelor’s Degree.
  • CISCO certificates CCNA and/or CCNP.
  • Prior experience within the healthcare industry.

If this sounds like the perfect fit, apply today!