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ServiceNow HRSD Business Systems Consultant

  • Location: Charlotte, 28262
  • Salary: 46.0
  • Job Type:Contract

Posted 8 days ago

Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package!

Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Position: ServiceNow HRSD Business Systems Consultant 
Location: Multiple locations
Term: 9 months

Day-to-Day Responsibilities:

  • Partner with Digital Channels, UX, and PartnerComm to land page design/widgets (may involve product research).
  • Build, test, and migrate microsite/campaign page.
  • Help inform stakeholders on campaign approach, how-to’s, and operationalizing campaigns in ServiceNow (build and test in lowers and then replicate build in prod?).
  • Build additional audience/HR/user criteria groups, if needed.
  • Configure, test, and refine notifications.
  • Configure, test, and refine to-dos.
  • Refine mobile experience for to-dos and notifications.
  • Explore and develop a way to capture and access reporting and data to measure campaign/page performance.
  • Support any stories related to the mobile experience for ABE (campaign items may not all apply).
  • Case/Chat/VA – implications to path for support beyond self-service.
  • Lead or participate in providing technology initiatives for simple to moderately complex business problems within technology business systems.

Is this a good fit? (Requirements):

  • ServiceNow HRSD Experience required.
  • ServiceNow HRSD Portal experience required.
  • 5+ years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education.


Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.