Senior Technology Business Services Consultant

Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package!

Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Position: Senior Technology Business Services Consultant
Location: MINNEAPOLIS, Minnesota, 55426
Term: 12 months

Day-to-Day Responsibilities:

• Manage and operate DSoD Controls ensuring they are executed within SLA and data is accurate.
• Create and maintain control process document, desktop procedure, checklist, communication collaterals and fact sheets.
• Perform data analysis to validate data completeness and accuracy.
• Monitor DSoD metrics to confirm control health.
• Engaging with app manager / direct manager to resolve DSoD violations.
• Perform UAT for DSoD specific automation.
• Create user stories for DSoD automation to support DSoD Product Owner.
• Lead or participate in managing and supporting the delivery of technology products & services for medium to large business unit clients and contribute to large scale solutions planning related to Technology Business Services.
• Review customer information with the technology team.
• Implement technical initiatives for complex projects impacting multiple lines of business or across the enterprise.
• Lead initiatives for complex projects and work with the technology team to assess customer information and recommend best solutions to the customer.
• Conduct research or testing of achieving market environment for innovative business products and services, regulatory or compliance issues and implications of new implementations.
• Collaborate and consult with the technology team to resolve issues and provide customers with best possible solutions.
• Provide guidance on leveraging new technology.

Is this a good fit? (Requirements):

• 2+ years customer experience
• 1+ years excel experience
• Knowledge of JIRA or Confluence
• Excellent verbal and written communication
• 1+ years data analysis experience
• 4+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education.