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Plan, direct, and coordinate activities for sophisticated processes, including existing process mapping, gap analysis, evaluation of requirements, process design and implementation of business processes for Order to Cash.
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Drives and consolidates the process mapping of current order to cash processes and gathers business requirements.
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To do so, conducts workshops with identified stakeholders in Operations, Finance, Data Management, and Commercial & Sales.
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Performs gap analysis coordinating all necessary stakeholders from businesses, IT and Corporate department using the methodology available.
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Delegate and oversee to the deputy BPOs.
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SAP Sales & Distribution Business Process Expert.
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Experience with Retail or AFS Industry verticals.
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Order to Cash expertise – order entry, order orchestration, production & sourcing, delivery and order management, inventory control, logistics activities such as warehousing, packing, shipment.
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Expertise in SAP order operations for DC to Plants and Plants and DC to Stores.