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Salesforce Business Analyst

  • Location: Chandler, 85286
  • Job Type:Contract

Posted 5 months ago

Long-Term Contract Opportunity with a FULL suite of benefits!

As one of the largest financial institutions in the world, our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that's not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Position: Salesforce Business Analyst
Location: Dallas TX, Chandler AZ, Charlotte NC
Term: 12 months

Day-to-Day Responsibilities:

  • Provides business analysis towards the identification, evaluation, or testing of automated systems and related procedures.
  • Interacts with business users and formulates business requirements.
  • Develops guidelines for use of result tracking systems.  
  • Defines and performs quality checks of automated systems and leverages project tracking systems to manage results.
  • Instrumental in capturing communication and information flow between business and technology teams.
  • Works with user groups to provide training, handle questions, observe user needs and document the same.

Is this a good fit? (Requirements):

  • Minimum 7-10 years of experience
  • 7-10+ years of Technology experience
  • 7+ years of experience in business systems analysis or design as demonstrated through work 
  • 5+ years of Salesforce or MSD CRM analysis experience ( ADMIN or BUSINESS)
  • 4 + years of experience leading enterprise wide projects
  • 3+ years of experience with data analysis and documentation
  • 2+ years of experience compiling and preparing executive summaries, whitepaper, and presentations for management or senior leaders
  • Strong communication skills

  • Deep knowledge and understanding of operation work flows/processes
  • Working experience with business and stake holders in gathering, understanding, and define business requirements ( documentation of user stories, customer journeys )
  • Deep knowledge and understanding of governance and compliance expected from providing solutions in systems and technology domains
  • Ability to confidently interact and communication at multiple levels in the organization across all lines of business.
  • BS/BA degree or higher in engineering
  • Execution excellence
  • Owner Mindset - build and operate
  • Deeping business partnerships

Nice to Have:
  • Certifications in Salesforce administration and advanced administration preferred
  • 3 + years of nCino Configuration 
  • Functional understanding of commercial lending processes - e.g. collateral, covenants, underwriting, portfolio mgmt., funding/booking related processes 
  • Agile Scrum (CSM), SAFE certifications or other advanced Agile certifications

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.