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Sales Solutions Engineer

  • Location: new york, New York, 10003
  • Salary: 0.0
  • Job Type:Permanent

Posted 15 days ago

Title: Sales Solutions Engineer
Location: New York
Type: Permanent position


Job Description: 
Exciting  Solutions Engineer role at Demand Intelligence company focused on combining real-world events into one global source of truth to help businesses better understand demand, and plan for the future.

We are looking for someone with a desire to reinvent use-cases, support the world’s largest Enterprise organizations, and refine best practices for scale. You will be collaborating with industry-leading teams, as an instrumental member, to understand their goals and assist in their path to production.

Primary Responsibilities:
  • Fully manage our technical engagements which include face-to-face meetings with prospects and customers to understand use cases, answer technical questions, and recommend the best ways to utilize our API and associated tools/features.
  • Intimately understand the products we sell and how they’re best used. Advise on ways to get the most value from our features and develop new methods to do so.
  • Architect data integration pathways and packages to guide our customers through their lifecycle.
  • Build scalable customer champions through best practices and proven solutions.
  • Partner with Account Executives to proactively assist prospects and customers with technical issues and technical implementation details.
  • Quickly visualize findings in tools such as Tableau, PowerBI, Seaborn, PowerPoint, and/or Folium (or others) to confidently present, defend, and communicate findings to a diverse group of stakeholders.
  • Continuously challenge the status quo by being the eyes and ears of the customer and ensuring we are always doing right by them.
  • Use all the facets of our customer communication tools to nurture clients in the pipeline and work with the team to improve conversion rates. (Sales forecasting and Salesforce tracking a huge plus in this regard.)
  • As the voice of the customer, work closely with internal teams to adjust our messaging, product roadmap, techniques, and new innovations.
Skills, Knowledge and Competencies:
  • 5-7 years of industry experience with 3-5 years of experience as a Sales or Solutions engineer.
  • Broad experience using RESTful APIs, knowledge of building dataframes, and large-scale databases integrations (BigQuery, Azure, Snowflake, etc.).
  • Documented practice with demos and the ability to explain and present complex concepts in an easy-to-understand manner.
  • Appetite for playmaking -- solving complex, customer problems with varied solutions.
  • Able to take initiative and adapt on-the-fly with rapidly changing customer needs.
  • Ability to work with structured velocity.
  • Experience forging strong, long-lasting relationships with senior executives.
  • Technical background with understanding and/or hands-on experience in software development and web technologies.
  • Some experience in Python (and/or other programming languages) in order to  adjust scripts.
  • Willingness to travel.
  • There will be travel opportunities across the US and EU to visit customers and also to our NZ head office in Auckland to up-level your technical skills as our team and business continue to grow exponentially.