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Sales and Partner Enablement Manager

  • Location: San Francisco, California, 94108
  • Job Type:Permanent

Posted 22 days ago

Title: Sales & Partner Enablement Manager
Location: San Francisco, CA
Type: Full Time

Job Purpose:  Our client is building out  teams to reach ambitious goals and is seeking a Sales & Partner Enablement Manager with ground-up experience.

We are investing in our go-to-market team and bringing in new hires across multiple regions in our sales development, sales engineering, account executive and customer success teams. We want to ensure these people are onboarded and trained in the correct way to enable them to ramp to a productive state quickly. We are also building a global channel and alliances motion, these partners will need to be enabled similarly to how we will train internal resources. This enablement strategy will be an evolving program, as we release new products and features, we need to continuously train and develop our people and partners to promote long term, sustainable growth.

You will be working within a business that is focused on a shared vision of growing globally while continuing to deliver a unique platform across a diversified set of customers. This role will be immensely rewarding and you will be working alongside an experienced and passionate team who have been involved in starting up businesses that now employ hundreds of staff across the world.

Key Tasks and Expected Results
We need a self-starter who has previous experience developing training and enablement programs. You will be responsible for building out the go-to-market training frameworks and curriculums, delivering the training and measuring the results. You will interact heavily with the leadership team, entire sales organization and of course the marketing team to ensure our team is trained and able to guide our customers through the buying process. 
  • Developing and implementing a sales enablement strategy for onboarding and ongoing personal development across the global go-to-market team and external partner community
  • Internal - 4 different functions of GTM team (SDRs, Account Executives, Customer Success and Sales Engineering)
  • External - Onboarding for GSI’s and Integration partners
  • Build a framework that promotes continuous training and learning to ensure knowledge gaps are closed and the team is fully ramped
  • Introduce ongoing accreditations and certifications for internal and external stakeholders
  • Drive adoption and utilization of content and assets throughout the GTM team and partner community
  • Drive strategic programs and equip field talent with the best practices, knowledge, tools, and resources required to be successful and more effective
  • Become familiar with the sales process called MEDDPICC to create training and enablement around the sales process.
  • Design & drive execution of best-in-class enablement workshops both in-person and remote
  • Partner with Sales, Marketing and Product to create and maintain key documentation in the Sales Playbook and on the GTM confluence platform on the following topics: sales pitch, product suite, industry, sales methodology, system tools/processes, competitive landscape, prospecting and closing techniques, and pricing.
  • Identify a strong learning management system tool and oversee our training tools, designed to enable the worldwide field team with powerful content to drive efficient, effective and engaging conversations with prospects and customers at every stage of the sales cycle
  • Work closely with the People and Culture Manager to facilitate a GTM-wide learning culture, designing the curriculum, conducting key components of the new hire orientation and allow individuals to pave the path for career development.
  • Monitor utilization of digital assets, workshop engagements and enablement certification and provide executive reporting around business impact and ROI to leadership.

Skills, Knowledge and Competencies
  • Experience in a high growth, enterprise/strategic sales SaaS or DaaS environment with expert knowledge of enterprise sales tools, including, G-Suite, Jira confluence
  • Previous experience building out an enablement program from the ground up including installing enablement-related accountability and measurement (e.g., pre/post surveys, knowledge checks, rubric scorecards, written or verbal certifications)
  • Collaborative, with a demonstrated ability to foster closer relationships with cross-functional departments
  • Ability to train, coach and motivate sales and Go-to-Market teams
  • Deep understanding of value drivers in recurring revenue business models
  • Strong interpersonal, communication, and influencing skills; ability to drive change, alignment, and adoption across teams; direct and constructive approach to providing feedback
  • The ideal candidate is creative, results-oriented and operationally strong; an experienced professional that can embrace our business with thoughtful planning and agility, who listens well to form insights, and can communicate strategic visions, and inspire action
  • Data driven with program management experience strongly preferred
This is a very exciting company with outstanding leadership!