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IT Support Technician

  • Location: Lincoln, Rhode Island, 02865
  • Job Type:Contract

Posted 28 days ago

Opportunity in Highly Demanded Healthcare Field!

Position: 
ROC Support Technician
Location: Lincoln Rhode Island 02865
Term: 12 Months

Day-to-Day Responsibilities:

  • Provide call center based technical support to store locations, vendors and staff.
  • Serve as first level for troubleshooting of issues encountered in stores.
  • Assure implementation based protocols are met.
  • Render assistance for equipment troubleshooting and ensure deployment process adherence.
  • Update Database regarding resolution of issues and techs progress while completing work with in the store.

Is this a good fit? (Requirements):

  • A minimum of 1 year work experience needed
  • Must have strong troubleshooting skills coupled with diagnostic, and problem solving skills Supervisory skills are an asset but not a requirement
  • Must possess clear, accurately and tactful, communication both verbally and written Working knowledge of Word, Excel, and Access Understanding of Intermediate/Expert technical terminology is preferred Must be able to work independently and occasionally lead within a group Technical installation experience a plus but not necessary
  • Minimum High School Diploma or GED
If this looks like a perfect fit, apply today!