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Risk/Process Management Consultant – Digital

  • Location: San Francisco, California, 94111
  • Job Type:Contract

Posted 14 days ago

Title: Risk/Process Management Consultant 
Location: San Francisco, CA
Type: Contract

Job Description: 
Assignment to support the Mobile Deposit team within CSBB’s Deposit Products Group with Compliance related activities. This role includes analysis of process risks and controls across a portfolio of products, platforms and third-party relationships to identify and support remediation of issues/gaps, respond to compliance and audit queries, as well as prepare for upcoming risk and compliance activities. 

Responsibilities include:

  • Program/product support areas include the Mobile Deposits and the Check Deposit Journey.  
  • Candidate will support product managers with their Audits, Risk Assessments, SHRPs, Testing and Validations, Corrective Actions, and other compliance/regulatory tasks.  
  • Responsibilities include coordination of response to compliance requests, evidence gathering, progress tracking, report generation, recurring tasks/reviews for corrective actions, and other related activities.
  • Develop metrics and track/evaluate performance of team risk programs and initiatives. Provide team on-going guidance and updates on policy and processes in support of risk management. 
  • Also will manage regularly scheduled extended team updates including preparation of presentations for Agile and Engagement updates with leadership, marketing, technology, and delivery partners.
  • Business process mapping support as well.


  • 10+ years of experience in one or combination of the following: business support, project management, or compliance/regulatory/product management

Desired Qualifications:

  • Prior experience on product teams supporting or leading Audits, UDAAP Assessments, Testing and Validation, remediation, and SHRP resolution for Digital products. 
  • Experience in understanding risk assessment, writing risk issues, and supporting the implementation of appropriate corrective actions. Experience developing partnerships and collaborating with other business and functional areas
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
  • Financial services industry experience
  • Knowledge and understanding of Digital and Mobile technology