Position: Receptionist
Location: Panama City, Florida 32408
Hourly Rate: $23.10/hr.
Term: 2 Months Contract
Day-to-Day Responsibilities:
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Provides coordination and administrative support for delivery of Workplace Services.
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Services include, but are not limited to: Concierge Reception / Switchboard Conference & Meeting Room Management A/V Support Meeting & Event Management Community Programs Workplace Coaching & Onboarding Food Services Parking & Commute Bicycle & Local Shuttle Supported Employment Company Store Pet Programs Document Services Mail Services Record Archiving
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Office Supply Management Moves, Adds, Changes Furniture Management Space Reset Workplace Onboarding.
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Assists the Workplace Experience leadership team with general administrative support including invoice processing, travel arrangements, expense reporting, etc.
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Requests building and/or equipment services as needed.
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Provides administrative support for Workplace Experience team as directed, including expense management, meeting coordination, office and workplace experience equipment care, and supply management.
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Manages accuracy, production, quality and retention of program materials, which may include administration of SharePoint sites or similar.
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Ensures client and company materials comply with client and company brand guidelines.
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Utilizes and maintains integrity of databases and other digital tools associated with service delivery, as requested.
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Ensures all billings for business services are invoiced and billed as required.
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Attends move meetings and coordinate all moves with client contacts.
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Responds to customer requests and complaints regarding Workplace Experience services.
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Maintains relationships with vendors that provide services and goods to the office.
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Ensures all vendors used have current proof of insurance and contractual documentation in place, per requirements.
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Administers Workplace Experience team member and third-party service provider on-boarding process, including new employee orientation, training, equipment and software ordering.
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Assists in the completion of the office Business Continuity plan.
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Performs other duties as assigned.
Is it a good fit? (Requirements):
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HS Diploma or GED required.
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A minimum of 1 - 2 years related experience (e.g., Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred.
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Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc.
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Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
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Ability to write routine reports and correspondence.
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Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
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Ability to effectively present information to an internal department and/or large groups of employees.
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Comfortable meeting and engaging with new people.
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Warm and engaging demeanor.
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Ability to assess circumstances, empathize and offer help.
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Requires basic knowledge of financial terms and principles.
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Ability to calculate simple figures such as percentages.
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Ability to understand and carry out general instructions in standard situations.
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Ability to solve problems in standard situations.
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Requires basic analytical skills.
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Comfortable with and embracing of new technologies and digital tools, such as Apps, databases, financial management, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications.
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Best candidates will have a genuine interest in in anticipating and serving the needs of others.
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A warm demeanor and desire to collaborate with others is key.
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Physical ability to assist with warehouse operations.
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Able to lift 50 lbs.