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  • Location: Minneapolis, 55402
  • Salary: 24.0
  • Job Type:Contract

Posted 12 months ago

Contract Opportunity!

Position: Receptionist
Location: Minneapolis, Minnesota 55402
Hourly Rate: $24/hr.
Term: 5 Months Contract

Day-to-Day Responsibilities:

  • Welcomes employees and announces clients, applicants, and visitors.
  • Responsible for responding promptly with accurate and thorough information according to the specific requests from employees, and visitors.
  • Conducts a variety of front-of-house activities including:
    • Guest registration through badging software.
    • Guest accommodation with luggage/coats, etc.
    • Provides visitors with information to navigate the building including pointing out nearest amenities and fire exits.
    • Issues visitor passes and validates parking.
    • Maintains accurate records of service requests and status.
    • Arranges building escorts as needed.
  • Provides personal services to employees and guests including but not limited to: arranges and confirms recreational, dining, and/or business activities, arrangement of transportation & travel arrangements, office wayfinding, lobby appearance management, visitor volume tracking & reporting, reception services, visitor refreshments, storytelling & campus tours, meal & activity reservations, guest & administrative support, and other services as needed.
  • Continually maintains neat appearance of reception/lobby area, conference rooms café and other common areas.
  • Serves as point-of-contact and/or extension of the facilities team as representative of the Experience team.
  • Requests building and housekeeping services as needed.
  • Periodically inspects common area equipment to ensure good operating condition.
  • Arranges equipment service as needed.
  • Determine standard supplies and information to be maintained at the front desk.
  • May assist with temporary signage.
  • Follows security and emergency procedures as defined for the property.
  • Responds to emergency situations in a calm, efficient manner.
  • Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures.
  • May order and stock office supplies and other common use items for the location or common areas, such as café supplies, equipment toner, printer paper, freight, and shipping supplies etc.
  • May provide reporting, insight, and training to clients to improve the Host app product and service delivery.
  • May contribute site specific content for Host Digital.
  • Performs other duties as assigned.

Is it a good fit? (Requirements):

  • HS Diploma or GED required.
  • Prior Customer Service experience required.
  • Bachelor's degree or professional hospitality accreditation preferred.
  • A minimum of 1 year of Front Desk, Concierge, customer service or other hospitality experience is preferred.
  • Strong knowledge of the surrounding area and all recreational, hospitality and business-related information.
  • Intermediate skills with Microsoft Office Suite, handheld mobile technologies and applications.

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.

For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options.  Please see for more information.

For direct hire placement with our clients, benefits would be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.