Contract Opportunity!

Position: Receptionist
Location: Minneapolis, Minnesota 55402
Hourly Rate: $24/hr.
Term: 5 Months Contract

Day-to-Day Responsibilities:

Welcomes employees and announces clients, applicants, and visitors.
Responsible for responding promptly with accurate and thorough information according to the specific requests from employees, and visitors.
Conducts a variety of front-of-house activities including:
- Guest registration through badging software.
- Guest accommodation with luggage/coats, etc.
- Provides visitors with information to navigate the building including pointing out nearest amenities and fire exits.
- Issues visitor passes and validates parking.
- Maintains accurate records of service requests and status.
- Arranges building escorts as needed.
Provides personal services to employees and guests including but not limited to: arranges and confirms recreational, dining, and/or business activities, arrangement of transportation & travel arrangements, office wayfinding, lobby appearance management, visitor volume tracking & reporting, reception services, visitor refreshments, storytelling & campus tours, meal & activity reservations, guest & administrative support, and other services as needed.
Continually maintains neat appearance of reception/lobby area, conference rooms café and other common areas.
Serves as point-of-contact and/or extension of the facilities team as representative of the Experience team.
Requests building and housekeeping services as needed.
Periodically inspects common area equipment to ensure good operating condition.
Arranges equipment service as needed.
Determine standard supplies and information to be maintained at the front desk.
May assist with temporary signage.
Follows security and emergency procedures as defined for the property.
Responds to emergency situations in a calm, efficient manner.
Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures.
May order and stock office supplies and other common use items for the location or common areas, such as café supplies, equipment toner, printer paper, freight, and shipping supplies etc.
May provide reporting, insight, and training to clients to improve the Host app product and service delivery.
May contribute site specific content for Host Digital.
Performs other duties as assigned.

Is it a good fit? (Requirements):

HS Diploma or GED required.
Prior Customer Service experience required.
Bachelor's degree or professional hospitality accreditation preferred.
A minimum of 1 year of Front Desk, Concierge, customer service or other hospitality experience is preferred.
Strong knowledge of the surrounding area and all recreational, hospitality and business-related information.
Intermediate skills with Microsoft Office Suite, handheld mobile technologies and applications.