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Receptionist

  • Location: Minneapolis, Hennepin, Minnesota, 55402
  • Salary: 24.0
  • Job Type:Contract

Posted about 1 month ago

Contract Opportunity!

Position: Receptionist
Location: Minneapolis, Minnesota 55402
Hourly Rate: $24/hr.
Term: 5 Months Contract

Day-to-Day Responsibilities:

  • Welcomes employees and announces clients, applicants, and visitors.
  • Responsible for responding promptly with accurate and thorough information according to the specific requests from employees, and visitors.
  • Conducts a variety of front-of-house activities including:
    • Guest registration through badging software.
    • Guest accommodation with luggage/coats, etc.
    • Provides visitors with information to navigate the building including pointing out nearest amenities and fire exits.
    • Issues visitor passes and validates parking.
    • Maintains accurate records of service requests and status.
    • Arranges building escorts as needed.
  • Provides personal services to employees and guests including but not limited to: arranges and confirms recreational, dining, and/or business activities, arrangement of transportation & travel arrangements, office wayfinding, lobby appearance management, visitor volume tracking & reporting, reception services, visitor refreshments, storytelling & campus tours, meal & activity reservations, guest & administrative support, and other services as needed.
  • Continually maintains neat appearance of reception/lobby area, conference rooms café and other common areas.
  • Serves as point-of-contact and/or extension of the facilities team as representative of the Experience team.
  • Requests building and housekeeping services as needed.
  • Periodically inspects common area equipment to ensure good operating condition.
  • Arranges equipment service as needed.
  • Determine standard supplies and information to be maintained at the front desk.
  • May assist with temporary signage.
  • Follows security and emergency procedures as defined for the property.
  • Responds to emergency situations in a calm, efficient manner.
  • Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures.
  • May order and stock office supplies and other common use items for the location or common areas, such as café supplies, equipment toner, printer paper, freight, and shipping supplies etc.
  • May provide reporting, insight, and training to clients to improve the Host app product and service delivery.
  • May contribute site specific content for Host Digital.
  • Performs other duties as assigned.


Is it a good fit? (Requirements):

  • HS Diploma or GED required.
  • Prior Customer Service experience required.
  • Bachelor's degree or professional hospitality accreditation preferred.
  • A minimum of 1 year of Front Desk, Concierge, customer service or other hospitality experience is preferred.
  • Strong knowledge of the surrounding area and all recreational, hospitality and business-related information.
  • Intermediate skills with Microsoft Office Suite, handheld mobile technologies and applications.