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Manual QA Analyst - CRM

  • Location: Birmingham, 35210
  • Job Type:Permanent

Posted 26 days ago

** No sponsorship available at this time. Must be able to work direct on w2 with end client.**

Are you an experienced manual tester with CRM experience? We have a permanent position in Birmingham that will give an opportunity to work on a newly emerging mobile app. The company offers an excellent benefits package which includes options for healthcare coverage, 401(k) plan, tuition reimbursement, vacation, sick, and holiday pay. 

 Responsibilities:

  • Creates and executes tests to verify story acceptance criteria.
  • Performs functional, integration, and end-to-end testing for semi-weekly releases.
  • As defects are discovered, generates defect tickets in VersionOne that include the specific steps to reproduce the issue, screenshots, and any additional information or insights that may assist in resolving the issue.
  • Ensures that all in-scope requirements for a given release are effectively tested.
  • During testing, ensures that the look and feel of the user interface (UI) is consistent with company design standards.
  • Documents and communicates the findings of defects, and monitors the status of their resolution
  • Participates in Agile ceremonies and advises team on testability of stories
  • Frequent communication with QA Director, QA staff, Application Developers, Scrum Masters, Product Owners and Business Partners for reporting the status of testing and defects found
  • Frequent interaction with QA Director for testing status updates, progress reporting, and overall coordination of testing activities
  • Assists Application Development teams in troubleshooting and remediating defects
  • Testing of software releases in order to uncover defects, application responsiveness, and compliance with IT Policy & Procedure Statements (MPPS’s) and User Interface standards.
  • Creates and executes tests to verify story acceptance criteria.
  • Performs functional, integration, and end-to-end testing for semi-weekly releases.
  • Documents and communicates the findings of defects, and monitors the status of their resolution
  • Participates in Agile ceremonies and advises team on testability of stories
  • Conducts testing in accordance with the QA and IT processes
  • Identifies and makes recommendations as to cost savings opportunities

Qualifications: 

  • The ideal candidate will be an experienced CRM Analyst (preference for Dynamics) with a strong testing background and proven ability to coordinate a diverse team of testers.
  • 5+ years of experience with Quality Assurance procedures and testing approaches in Agile / Scrum environments.
  • Webdriver IO, Java and JavaScript experience perferred. 
  • Experience with VersionOne and Jenkins preferred.
  • Familiarity with automated testing tools/frameworks such as Rest Assured, Postman, and Selenium is a plus.
  • Experience in a CI/CD environment is a plus.
  • Software Quality (CTFL, CASQ or CSQA) and/or Software Testing (CAST or CSTE) Certifications a plus.
  • Bachelor’s degree in Computer Science, MIS, or related degree is required.
  • COVID vaccination is required.

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer and provides reasonable accommodations for qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual with a disability, you may request a reasonable accommodation under the American Disability Act (ADA) by emailing MATRIX_HR@MatrixRes.com. To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.