Back to Job Search

Project Coordinator (Remote)

  • Location: West Chicago, DuPage County, Illinois, 00000
  • Job Type:Contract

Posted about 1 month ago

Project Coordinator 1

Top-ranked national direct marketing agency is seeking an Agency Customer Support Representative. The ideal candidate will have 0-1+ years’ experience in direct marketing and digital marketing. The selected candidate will be responsible for maintaining excellence in client service and handling the day-to-day responsibilities of communicating with the sales teams and peers. Attention to detail, time management, and prioritizing daily work are critical to success in the role.

Duties & Responsibilities:

  • Primary point of contact for field sales teams to execute direct mail campaigns across all company OEMs.
  • Captures all dealer requested details for each campaign, working with Creative, Data, and Production to in-market each individual direct mail enrollment.
  • Ensure all information is captured on the enrollment forms; work with Sales team to gather all needed info.
  • Oversees implementation of all campaigns ensuring accurate, efficient, and timely execution.
  • Ensures that all client requests are handled in a timely manner.
  • Work with various internal and external data partners to ensure accuracy.
  • Works with creative team on campaign development.
  • Maintains high quality control procedures and make recommendations as necessary for improvements.
  • Ensures all processes are documented.
  • Strong communication and administration skills are essential.
  • The ideal candidate would be a self-starter and would require minimal direct supervision.

Technical Requirements:

  • Basic Microsoft Office applications (MS Word, Excel).

Preferred Qualifications:

  • 1-5 yrs. customer service experience preferred.
  • Strong interpersonal, written, and verbal communication skills.
  • Ability to work effectively in a cross functional dynamic team environment.
  • Ability to maintain positive, professional demeanor at all times.
  • Attention to detail.
  • Salesforce experience is a plus.