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Development of the Program: In conjunction with environmental consultants, continue to develop best practices and written procedures to ensure our clients’ best interests are served and full compliance with laws (50%).
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Oversight of outsourced facilities personnel to ensure retail facilities are Safe, Productive, Appealing, and Cost-Effective (‘SPACE’). Perform quarterly audit inspections (field + desktop) and monitor KPIs (5%).
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Oversight of outsourced facilities project management to ensure infrastructure projects are thoughtfully delivered in a timely and cost-effective manner (5%).
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Active partnership with the company’s Transactions Management (TM) and Design & Construction (D&C) to sustain business continuity and deliver incredible spaces (5%).
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Strategic and holistic optimization of portfolio expenses and capital expenditure (5%).
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Serve as main-point-of-contact to landlords and property managers as it relates to all escalations and leasehold obligations (5%).
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Review and approve non-recurring leasehold charges such as CAM reconciliations, property taxes, sundry charges, etc. (5%).
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Contribute to various reporting and analyses, presentations, financial document preparation, and other ad-hoc deliveries.
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Review and approve capital budgets to support strategic planning of programs and projects.
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Conduct regular financial reviews of budgeted and actual expenses to identify outliers and cost-reduction opportunities.
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Develop a thorough understanding of various cost pools and categorizing expenses accordingly.
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Serve as key business liaison for all program and real estate activities within the assigned region. This involves frequent interaction with non-CRS stakeholders: retail branch leadership, network strategies, internal security, legal, etc.
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Perform periodic site visits to ensure facilities are being properly maintained and client needs are being met. Some travel will be required.
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Exhibit think-like-the-client mentality to proactively and effectively manage needs and exceed expectations.
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Be a team player who leads by example via integrity, empathy, and work ethic.
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Take pride and ownership.
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Maintain an uncompromising high standard and continually enhance best practices.
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Prioritize tasks effectively and delegate appropriately.
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Continue learning and perfecting own craft.
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Deliver results timely and consistently.
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Must have background in any of the following: property management, facility management, environmental project management, building engineering.