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Program Manager

  • Location: San Francisco, 94111
  • Job Type:Contract

Posted 23 days ago

Contract Opportunity with a FULL suite of benefits!

Program Manager
Location: San Francisco, CA 
Term: 6 Months

The COVID-19 Colleague Wellness Program Administrator is responsible for scaling our ability to maintain a safe and healthy work environment for our colleagues as well as prevent and reduce transmission of COVID-19 among our workforce. In this role, you will be the point person for COVID-19 related issues and their impact to our workforce.
Day-to-Day Responsibilities:
In this role, you will be one of the first points of contact with our colleagues who have potentially been exposed, are experiencing symptoms, or have tested positive for COVID-19. You will be responsible for providing colleagues with education, information, and support to understand our practices and procedures for reducing the risk of exposure, monitoring the ever changing external environment, proposing and executing on changes to our policies and procedures. A key component of this role will be internal contact tracing which will include notifying exposed individuals/contacts of their potential exposure as rapidly and sensitively as possible, identifying potential close contacts of confirmed COVID-19 cases and advising these contacts on next steps. You will work closely with internal stakeholders within the Human Resources team as well as stakeholders across the business including: the Office of the General Counsel, Marketing & Communications, Facilities & Administrative Services and business leaders.
Key responsibilities include:
  • Ensure our practices and policies are aligned with the most current local public health information and the CDC COVID-19 website.
  • Develop and oversee the action plan for suspected and/or confirmed cases.
  • Determine which colleagues may have been exposed to the virus and may need to take additional precautions
  • Inform colleagues of their possible exposure to COVID-19 in the workplace and maintain confidentiality 
  • Train colleagues, managers and leaders on how our policies and procedures reduce the spread of COVID-19
  • Communicate to contractors or other on-site workers about changes to help control the spread of COVID-19
  • Create, test and maintain the system or process by which colleagues or managers report if they are exposed or symptomatic as well as notifying colleagues of exposures
  • Develop and maintain a scalable system for tracking necessary information
  • You could be a great fit if you have:
  • Excellent communication and interpersonal skills including a demonstrated ability to empathize with highly stressed individuals
  • Ability to build and maintain trust with others, including the demonstrated ability to maintain the privacy of affected individuals
  • Ability to handle confidential information with discretion and professionalism
  • Ability to exhibit a professional, positive attitude and work ethic
  • Proven ability to work as a team member is required
  • Demonstrated ability to multitask
  • Knowledge of general federal and state leave of absence laws and regulations
  • Keen attention to detail in planning, organization and execution of tasks, while still seeing the big picture and understanding how all of the pieces fit together and affect one another. 
  • Strong process orientation
  • Proven ability to build wellness programs with robust engagement and participation
  • Strong computer proficiency in Microsoft Office and HRIS programs

Job Demands:
  • Must be able to review and analyze data reports and manuals; must be computer proficient.
  • Must be able to communicate effectively via telephone and in person.

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.