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Program Implementation Consultant

Posted 9 days ago

Global Fortune 500 FinTech firm seeking a Senior IT Program Implementation Manager for their expanding team!

Immediate need for a seasoned IT Program Implementation Manager. As a member of the implementations team, your contribution will help onboarding of new business and directly contribute to the company’s strategic roadmap. We have a great team of people willing to share, help, and teach, as well as an ever-growing knowledge engine, which is invaluable to those eager to take initiative and grow professionally. We value people who are experts in their field, care deeply about delivering great customer experience, and get things done.

Where you'll add value:

  • Leads, plans, executes, controls, and reports on complex, full life cycle implementation efforts
    • Creates, modifies and provides governance over the plan, scope, schedule and cost to ensure quality and client satisfaction for complex implementations
    • Ensures the documentation and approval of product/project scope and requirements information for complex implementations. Ensures the creation, approval, monitoring, and updating of project plans using assigned resources
  • Leads teams/resources for digital engagement product implementation work streams through full life cycle including scope definition, analysis, mapping, detailed design, configuration, build, testing, and implementation
    • Ensures the timely and accurate internal and external communication of status, including risk assessment information for complex projects
    • Provides team leadership by teaching skills to help team members increase their effectiveness in executing against delivery plan and ensure optimized solution is realized
    • Serves as the primary catalyst for defining and shaping a progressive, productive, and profitable culture across a complex implementation
  • Builds strong client relationships through collaborative and consultative engagement model
    • Operates as the client engagement manager to ensure project success through on-time delivery, budget control, change management and delivery of agreed upon scope
    • Drives client teams to best practice based decisions around all aspects of implementation
  • You’ll also be able to:
    • Develop deep experience in the payments industry with a company considered to be the industry leader
    • Help establish and extend product implementation processes across our digital engagement suite of solutions
    • Help build and contribute to our unique, team driven culture

What skills will set you up for success?

  • Minimum 6 years of project management experience
  • Project management of full life cycle implementation projects with external clients
  • Technology aptitude and enthusiasm
  • Strong understanding of implementing a product versus a custom solution
  • Extensive client-facing interaction and hands-on technology delivery, especially in an agile, large-scale enterprise product or technology environment

Bonus Points:

  • PMP Certification, Black Belt certification, MS Project skills and experience with implementations in the credit card industry and/or payments processing industry
  • Relevant experience consulting with clients on digital, payments, or other program management, technology solution delivery, integration, or development
The Perks:  This is a contract-to-hire opportunity in the Alpharetta, GA area.  Competitive pay including bonus potential, excellent medical benefits, robust PTO, retirement savings plans, work from home options & more make this a VERY attractive opportunity with one of the best places to work in Atlanta and nationwide.

Inclusion and Diversity

Bring your real self. Celebrate what makes you unique. Part of our commitment to inclusion and diversity includes deepening our relationships with our employee resource groups.  We pride ourselves in building an environment where everyone feels valued. We are an Equal Employment Opportunity Employer.