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Financial Services Project Manager

Posted 10 days ago

Title:  Professional Service Project Manager
Location:  Remote
Type:  Contract with the potential for hire

As a member of the Professional Services team, the Sr. Project & Program Manager is responsible for the successful completion of customer and partner projects.  Projects range from on-boarding new customers and partners to the Digital Transaction Management platform to delivering consultative and technical services under a Statement of Work.  The successful Project Manager will demonstrate success through positive customer experience, on-time and on-budget project delivery and effective resource coordination and project health communication.

•    Coordinates internal and external resources to deliver successful customer implementations and consultative projects.
•    Ensures all projects are delivered on-time, within scope and within budget.
•    Coordinates and assists in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
•    Develops a detailed project plan and monitors and tracks project progress against plan.
•    Coordinates with cross-functional resources to ensure resource availability and allocation.
•    Measures project performance using appropriate tools and techniques.
•    Manages changes to the project scope, project schedule, and project costs using appropriate verification techniques.
•    Performs risk management to minimize project risks.
•    Reports and escalates to management as needed.
•    Creates and maintains comprehensive project documentation.
•    Maintains the confidentiality of product and customer strategies, plans, and other proprietary information.
•    Communicates effectively to both business and technical stakeholders within the project team.
•    Professionally represents product in all written and verbal communication and deliverables.
•    Builds confidence in the product organization and the business benefits and integrity of its products and services.
•    Maintains required technical/professional knowledge; keeps abreast of current developments and trends in area of expertise, including  product enhancements. 
•    Maintains an organized approach and meets or exceeds agreed upon time and quality standards for end work product.
•    Identifies comprehensive recommendations to resolve problems and affect process improvements.
•    Performs other tasks as assigned.


•    Bachelor’s degree in computer science, information systems, management or related discipline and/or equivalent work experience.
•    Proven working experience in project management in the information technology sector.
•    Solid technical background with understanding and/or hands-on experience in software development and web technologies.
•    Excellent client-facing and internal communication skills.
•    Excellent written and verbal communication skills.
•    Excellent analytical and troubleshooting skills.
•    Demonstrated ability to plan and organize work processes, manage priorities and meet commitments and deadlines; multi-task and manage time well.
•    Strong working knowledge of Microsoft Office, Salesforce, Wrike or similar project management tool.
•    PMP certification is a plus.
•    Ability to easily comprehend new and complex business and technical concepts
•    Takes independent action to achieve goals; is self-directed and driving, but cooperates with others to share information, resolve issues and achieve goals.