Back to Job Search

Jr Project Coordinator / IT Administrative Assistant

  • Location: Pleasanton, California, 94588
  • Salary: 41.03
  • Job Type:Contract

Posted 19 days ago

Terrific Long-Term Contract Opportunity with a FULL suite of benefits!

Position: Production Support
Location: Pleasanton, CA
Term: 3 months

Required Skills 

  • Excel
  • Active Directory
  • Service Now
  • SCCM
  • Prefer degree in the field of computer science, information systems, mathematics, engineering, or other related field

Responsibilities:

  • Follow up on outstanding project requests and analysis and ensure timely resolution
  • Utilize and maintain the helpdesk tracking software and or Excel dedicated project spreadsheet
  • Monitor the solution center email, and generate tickets out of email requests
  • Analyze data discrepancies and provide/perform solution
  • Create detailed instructions to solve customer issues
  • Test software
  • Document step by step instructions of problems worked on
  • Reports higher level issues to Supervisor