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Production Support

  • Location: Chandler, 85286
  • Job Type:Contract

Posted about 1 month ago

Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package!

Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Position: Production Support
Location: Chandler, Phoenix, Glendale AZ; Minneapolis, MN, Charlotte or Raleigh NC; Dallas, TX; San Francisco Bay Area
Term: 12 - 24 months

Day-to-Day Responsibilities:
  • Participate in the development and implementation of technical support strategies and plans
  • Provide technical expertise for complex technical production issues related to Contact Technology applications running in Mixed Operating System, Private and Public Cloud solutions environments
  • Participate in the creation of requirements for automation, monitoring, diagnostic, simulation and other tools to maintain, enhance and/or restore services
  • Linux systems administration
  • Scripting and automation using Puppet, Perl, Python, PowerShell etc.
  • Insures systematic approach to problem solving in complex software environment
  • Work on maintaining automated build and release deployment solutions (such as TFS, Jenkins as UDeploy),
  • Utilize source control tools on the daily basis such as TFS, Git, SVN
  • Develops new documentation, departmental technical procedures and user guides.
  • Assures quality, security and compliance requirements are met for supported area and oversees creation of or updates to and testing of the business continuation plan.
  • Working in IP Telephony and Interactive voice handling technologies

Is this a good fit? (Requirements):
  • Experience troubleshooting environments across the entire architecture (i.e. applications to infrastructure)
  • Experience utilizing PowerShell, Bash, Perl, or Python to automate complex manual tasks
  • Knowledge and understanding of lifecycle management, including implementation, maintenance, patching, health checks, capacity planning, and decommissioning
  • 5+ years of SQL Server Programing Experience
  • 5+ years of ETL and Batch processing Design and Support Experience
  • 5+ years of Application Data Modeling experience
  • 5+ years of supporting large Enterprise Data warehouse
  • Experience supporting an enterprise-level environment 
  • Ability to interact effectively at varying levels of the business and technical organizations; including management 
  • Strong team or technical leadership experience Excellent verbal, written, and interpersonal communication skills ???????


 

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at MATRIX_HR@MatrixRes.com. To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.