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Product Manager Mid- Level

Posted 9 months ago

Our Irving, TX Client is seeking the below skill set for a Intranet Content Manager for a 6+ month contract opportunity. 

Intranet Content Manager

The Intranet Content Manager will manage the current intranet and/or lead the project to build a new intranet. For all stages of the intranet’s development, this person will hold responsibility for the overall visual design, site navigation, site content, engagement and training of users, coordination with key stakeholders and oversight of the technology.

Primary responsibilities

  • Become Unily and SharePoint subject matter expert
  • Coordinate the creation of a visual design and theme for the intranet
  • Conduct research to understand intranet user needs
  • Lead efforts to create and maintain a sound site navigation (information architecture)
  • Manage the homepage to maintain a proper balance of content and tools
  • Oversee authoring and proper use of online channels for official company news
  • Lead projects to improve sections of the intranet or deliver new tools through the intranet
  • Assist in the development of governance model and facilitate adherence
  • Monitor user-generated content for appropriateness
  • Monitor site analytics and report on key performance indicators (KPIs)

Technology: The underlying hardware and software

  • Ensure proper coordination between the IT Department and intranet software vendors
  • Understand the basic technology platforms at play
  • Liaise with the IT Department and software vendors on technical questions of implementation and upgrades
  • Lead user acceptance testing and issue resolution


Engagement: Interaction with users and stakeholders

  • Work closely with key stakeholders to understand their needs and involve them in planning and problem solving (including Communications, IT, HR, Security and Legal, as well as executives and administrative staff)
  • Coordinate the efforts of central content owners
  • Involve users in structured design and planning activities
  • Communicate actively with all main stakeholder and user groups
  • Provide introductions and training to users of all different levels (including average users, content owners, news authors, group owners)


Qualifications & skills

  • 5+ years of experience managing and implementing intranets or collaboration software (E.g.: Unily, SharePoint, WordPress, Drupal etc.)
  • Understanding of top-level business strategies and organizational structures
  • Basic understanding of the components of common web technology (HTML, CSS, JavaScript)
  • Excellent verbal & written communication skills
  • Excellent interpersonal skills
  • Strong leadership skills to coordinate and facilitate activities with colleagues
  • Highly experienced with Office applications, including word-processing, spreadsheet, and presentation software
  • Advanced business and data analysis, business process and application knowledge
  • The ability to take ownership, manage through conflict and mobilize internal resources
  • Adaptable to a changing, dynamic client-facing work environment while driving results