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Preferred Banker Associate

  • Location: San Francisco, 94111
  • Job Type:Contract

Posted 21 days ago

Contract Opportunity with a FULL suite of benefits!

Position: Preferred Banker Associate
Location: Remote
Term: 2 Months

The PBCS Special Services Banker position is responsible for all second-level review of existing accounts and account changes which involves reviewing documentation, all applicable Bank systems and KYC to ensure all accounts are in line with policy and Bank procedures. Additional responsibilities include properly maintaining findings within QCM's Databases and Logs for assigned accounts; answering questions raised by Preferred Bankers regarding Deposit Procedures; administrative duties such imaging documents; pull and review reports and manage research queries for Managers. Lastly, a Specialist should have an advanced understanding of both Deposits documentation requirements and business entity setups in addition to basic knowledge of more complex account/entity structures.

Day-to-Day Responsibilities:
  • Review existing accounts as well as change requests as assigned by QC Assistant Manager and update the QC database with exceptions as applicable. Properly communicate outstanding KYC issues with Preferred Bankers.
  • Review KYC for completeness and quality of content. Escalate any issues or hard stops to QC Management to ensure proper protocol is followed in a timely manner.
  • Familiarize and review all policy and procedure (P&Ps) updates on Bank policy, BSA/AML KYC policies on Bank intranet as frequently as necessary in order to proactively identify opportunities to improve the quality of reviews.
  • Assist with research on various reports and projects as needed.
  • Perform duties & responsibilities specific to department functions & activities, and other duties & responsibilities as required or assigned by Management.
  • Cross-train with Preferred Bankers and Client Services staff to have a well- rounded understanding of the bank’s deposit products and related transactions to provide back-up assistance as needed, including having a clear grasp of BSA/AML/KYC policies and procedures.
  • Provide oversight to ensure compliance with BGB and regulatory requirements on
  • Deposit Documentation (Account change requests, KYC requests from BSA/ AML)
  • Regulatory Documentation (KYC, disclosures, review)
  • Ensure documents imaged are uploaded with quality
  • Identify any rejects/issues with Imaging/FP and escalate to QC Supervisor
  • Other tasks related to account documentation as assigned to support the team
  • Additional responsibilities include the following: 1) adhering to and complying with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e. Bank Secrecy Act, USA PATRIOT Act, etc.), 2) adhering to Bank policies and procedures, 3) completing required training, 4) identifying and reporting potential suspicious activity to the BSA/AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank.
  • Critical features of this job are described under the items above. They may be subject to change at any time due to reasonable accommodation or other reasons. 

Is this a good fit? (Requirements):
  • The successful candidate will be someone who can demonstrate the ability to coordinate multiple priorities, successfully resolve complex matters, easily understand processes/workflows, identify risks, and effectively tailor their communication (written/verbal) to their audience in a clear and concise manner. A bachelor's degree in addition to at least 2-4 years’ experience in banking or an equivalent industry is preferred. Complete knowledge of banking platforms used by the bank – OSI/Total Plus, Flightpath, OnBase, Ephesoft Scanning, Outlook, Adobe Acrobat, MS Office, etc.
  • Team player
  • Provides extraordinary service

Job Demands:
  • Must be able to review and analyze data reports and manuals; must be computer proficient.
  • Must be able to communicate effectively via telephone and in person.
  • Must be able to travel as position requires.

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.