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Partner Program Operations Associate

  • Location: San Francisco, 94105
  • Job Type:Contract

Posted 16 days ago

Title: Partner Program Operations Associate
Location: Remote
Type: Contract

Rapidly scaling global SaaS Identity leader seeking a Partner Program Associate.

Responsibilities include:
  • Support new Partner requests to ensure partners are onboarded in a timely manner.
  • Onboarding includes but is not limited to: reviewing new applications, creating partner accounts, qualifying partners, running due-diligence, sending partner agreements.
  • Responsible for partner performance communications and letters of authorization upon request.
  • Assist with Okta Partner Community (partner portal) inquires, access, troubleshoot partner issues and updating profiles
  • Manage Partner data and integrity in Okta systems (SFDC, Apttus, Partner locator, etc)
  • Create Marketing campaign for Deal Registration tracking and measure ROI
  • Potential additional projects added
  • Minimum 1-2 years of work experience. 
  • Preferably in a SaaS company and working with Partners. 
  • Self-starter, excellent problem solver via collaboration and running sessions to come up with new, innovative ideas.
  • Interest in understanding of Identity landscape or identity space knowledge
  • Experience with Salesforce, Apttus and Docusign is a plus
  • Highly organized, detail and task oriented
  • Must be able to prioritize and multi-task with special attention to detail and follow-up
  • A high degree of honesty, integrity and sound judgment
  • Willingness to listen, learn and incorporate others ideas into all aspects of job
  • Thrive in high growth, ambiguous environments

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer and provides reasonable accommodations for qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual with a disability, you may request a reasonable accommodation under the American Disability Act (ADA) by emailing To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.