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Operations Specialist

  • Location: San Francisco, 94111
  • Job Type:Contract

Posted 30 days ago

Contract Opportunity with a FULL suite of benefits!

Position: Operations Specialist
Location: San Francisco, CA 
Term: 7 Months

Day-to-Day Responsibilities:
  • As the FX Operations Specialist, you will be responsible for confirmation and settlement processing for all foreign exchange products. That will include researching and responding to any FX settlement-related inquiries received from other companies, clients or financial institutions and following loss prevention procedures for all incoming and outgoing wires.
  • Process and settle all foreign exchange transactions, including confirmations, reconciliations, investigations, risk, credit reporting and problem resolution.
  • Maintain lines of communication with Correspondent companies where nostros and settlement occurs and participate in the organization's initiative to implement new projects and systems while promoting continuous improvement.
  • Confirm all FX trades by phone, SWIFT or online and closely monitor all outgoing wires for potential fraud.
  • Follow policies and procedures regarding risk analysis of trades/wires, including OFAC and Dodd Frank regulations.
  • Process all trades and wires within the established SLA following procedures and controls.
  • Handle all FX trades wire tracers and investigations received from other companies, clients or internal departments.
  • Ensure timely resolution and correction of all incoming foreign funds, unclaimed funds or ?unable to be applied? funds.
  • Understand regulatory guidelines and stay informed of trends and changes related to FX operations in order to act as a resource for entry-level colleagues and provide back-up support for all job functions within the department.
  • Handle escalated issues, resolve problems effectively and determine when it is necessary to involve management.
  • Work collaboratively to resolve complex issues and/or errors that impact customers or place the client at risk if not appropriately managed.
  • Monitor and deliver SWIFT messages for the entire company.
  • Review the daily reconciliation for all FX trades and FX wire exceptions to ensure accuracy of balances and posting of FX trades and wires, including working a flexible schedule to meet goals and daily business requirements.
  • Create daily and on-demand reports that include the daily metrics, Mark-to-Market Reports, FCA statements and Nostro Balance reports. Prepare and submit AML (Anti-Money Laundering) certification to the Compliance Department.
  • Adhere to the applicable federal and state laws, regulations and guidance, including those related to anti-money laundering (e.g., Bank Secrecy Act, US PATRIOT Act, etc.), as well as policies and procedures.
  • Identify and report suspicious activity to the Anti-Money Laundering Officer.
  • Know and verify the identity of any client who enters into a relationship.

Is this a good fit? (Requirements):
  • A basic knowledge of the Microsoft suite of products, along with experience in foreign exchange settlement and SWIFT messaging The ability to multi-task under pressure and tight time constraints, performing effectively in a high-volume, deadline-oriented environment, working efficiently both independently and in a team environment Excellent verbal and written communication skills 
  • The ability to interact effectively with salespeople, client service and banking colleagues 
  • An orientation toward being a team player and providing extraordinary service while furthering the our Customer culture and values 

Job Demands: 
  • Must be able to review and analyze data reports and manuals; must be computer proficient. 
  • Must be able to communicate effectively via telephone and in person.


Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer and provides reasonable accommodations for qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual with a disability, you may request a reasonable accommodation under the American Disability Act (ADA) by emailing To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.