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Operations Analyst

  • Location: Mountain Home, 28758
  • Salary: 32.0
  • Job Type:Contract

Posted 27 days ago

Long term contract Opportunity!

Position:  Operations Analyst
Location: Remote
Term: 6 Months Contract

Day-to-Day Responsibilities:
  • Responsible for providing monthly, weekly, quarterly, and on-demand reporting for the various commercial and government customers

Is this a good fit? (Requirements):
  • Must have an aptitude that lends toward development of key relationships
  • Goal oriented with a good understanding of team building

Entry-level hands-on experience with one or more of the following:
  • Ticketing Systems (e.g. Web Help Desk, ServiceNow)
  • SolarWinds
  • Prognosis
  • Cisco Meraki
  • VManage
  • Proficient with Office365, especially Microsoft Excel (macros and formulas, pivot tables, etc.), PowerPoint, and Power BI
  • Associate degree in related field or equivalent work experience
  • Ability to complete assigned tasks with little supervision

Preferred Qualifications:
  • Proven analytical and problem-solving abilities.
  • Highly self-motivated and directed.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Experience working in a team-oriented, and collaborative environment.
  • Basic understanding Content Management Systems, Customer Relationship Management, large amounts of data, relational databases and data structures
  • Basic understanding of SOAP/REST APIs, JSON, HTML/CSS, JavaScript, XML
  • Experience with PowerApps, Power Automate, Power BI to create applications and automation
  • ITIL Foundations certified

If this sounds like the perfect fit, Apply Today!


Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer and provides reasonable accommodations for qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual with a disability, you may request a reasonable accommodation under the American Disability Act (ADA) by emailing To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.