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Operational Support Engineer

  • Location: Delaware City, 19720
  • Job Type:Contract

Posted about 2 months ago

Grow your career as an Operational Support Engineer with an innovative global bank in New Castle, DE. Long-term contract with excellent growth potential. Will be required to be onsite 2-3 days per week. Will be responsible for leading efforts to prevent, monitor and respond to information/data breaches and cyber-attacks. Will have the overall objective of ensuring the execution of Information Security directives and activities in alignment with the company’s data security policy. Will be responsible for operational support and will be required to collaborate with various teams on every aspect of the application infrastructure such as security assessment, tracking and resolving vulnerability issues.
  • Coordinate with system development and infrastructure units to identify Information Security (IS) risks and the appropriate controls for development, day-to-day operation, and emerging technologies.
  • Reduce risk by analyzing the root cause of issues, their impact, and required corrective actions.
  • Perform regular assessments based on changes in the threat landscape.
  • Monitor vulnerability assessments and ethical hacks, ensuring that issues are addressed on time by tracking and working with appropriate teams proactively.
  • Identify significant IS threats and vulnerabilities.
  • Ensure all the servers are patched on time with the latest company approved patch set.
  • Automate or identify areas to automate that involves manual repetitive tasks.
  • Bachelor’s degree/University degree is required.
  • 5-8 years of operational support experience.
  • Experience with production server support, application upgrades and project life cycle/ SDLC process.
  • Understanding of networking concepts and protocols.
  • Good experience with Microsoft office products like Excel, Word and PowerPoint.
  • Knowledge of one or more of these scripting languages – Ansible, VB script/VBA, Python, Unix Shell, Perl & PowerShell scripting.
  • Experience with ASP.NET/Java and SQL server/Oracle.
  • Experience with automation tools like Selenium.
  • Security conscious and has deep understanding of server level patching mechanism.
  • Experience following and developing procedures for operational support along with good documentation skills using well known tools & web applications.
Good to Have
  • Knowledge of Security tools and hands-on experience with some of the following technologies is an added advantage:
    • Workload Automation & Job execution tools
    • Infrastructure automation tools like CHEF
    • Experience with documenting within web based collaboration tools like SharePoint.
    • Experience working and implementing tools that monitoring infrastructure server utilization and services.
About our client
Our client stands as one of the worlds most renowned global banks and trusted brand with over 200 years of continuously evolving financial services. Its teams provide unique insights to more than 200 million clients and enable progress all over the world. While growing your career, you will work alongside some of the smartest minds in the industry who are excited to share their knowledge and to learn from you.

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.