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Network Engineer

  • Location: Roswell, 30076
  • Job Type:Permanent

Posted 6 months ago


Responsible for working within the organization to build, maintain, and support network and all I.T. related infrastructure assets.  Position includes working closely with I.T. systems support personnel insuring proper end-user issue and problem management.



  • Provide administration, installation, operation, and maintenance support on network, applications, systems and infrastructure equipment
  • Manage cloud-based infrastructure solutions including email, spam management, patch management, A/V, disaster recovery, audio/web conferencing, VM’s, and file sharing
  • Deploy and manage company LANs and WANs, including servers, routers, switches, firewalls, UPS, voice and/or audio communication, and other hardware.
  • Support the Infrastructure Manager on daily basis
  • Assist with the daily workload of the Service Desk (ticketing) when needed, and ensure technical issues are handled, prioritized, progressed through resolution and notated in the ticketing system.
  • Assist Systems support with projects and daily work assignments as needed
  • Oversight of tasks such as enrollment of new users (on-boarding), termination of retired users, and regular system maintenance.
  • Participate in implementing and managing network security, and backup solutions.
  • Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices.
  • Network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
  • Monitor and test network performance and provide network performance statistics and reports to Infrastructure manager.
  • Conduct advanced troubleshooting with the ability to efficiently identify and address technical issues including desktops, servers, firewalls and network.
  • Provides technical assistance and coaching for helpdesk technician(s) when workflow deficiencies are identified
  • Partner with current team in supporting, training, and developing end user abilities
  • Perform and maintain hardware and software inventory audits.
  • Create and maintain documentation as it relates to systems, mapping, processes, and service records
  • Research, test and document new technologies and processes
  • Interact with vendors, outsourcers, and contractors





Position Requirements:

  • Degree in computer science and/or 7 years equivalent work experience with at least three (3) of these years in Networking deployment and Service Desk support.
  • Previous experience and success with LAN, WAN, WLAN, and WWAN design, implementation and management.
  • Experience with network planning, network security principles, and general network management best practices.
  • Proficient in Office 365 applications, incl. Outlook, SharePoint, Teams, One Drive
  • Experience with and strong working knowledge of all Windows operating systems, the Windows server environment, Active Directory, and HP equipment
  • Excellent working technical knowledge of current network hardware, protocols, and internet standards.
  • Excellent hardware troubleshooting experience.

Experience in the following technologies:

  • Active Directory on premise and MS Azure
  • Office 365 Administration
  • Group Policy Microsoft
  • Wireless Technology
  • VoIP/SIP Knowledge
  • Router/Switch configuration
  • Video collaboration, including tools like Zoom, Skype, and Teams

Experience a plus:

  • ManageEngine Service Desk Plus and Asset Mgmt
  • RingCentral
  • NinjaOne RMM
  • ConnectWise Screen Connect
  • Symantec/Broadcom A/V
  • Crowdstrike Falcon EDR
  • VMWare vSphere and vCenter
  • Druva InSync
  • Microsoft Azure Security
  • Microsoft Intune
  • DUO and other MFA products
  • Mimecast Central
  • Ubiquiti/Aruba Wireless Technology
  • Fortinet SSL/VPN – EDR/XDR
  • PrinterLogic


  • Required travel: 25% +/-

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.