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Network Customer Service Representative

  • Location: Plano, Texas, 75024
  • Job Type:Contract

Posted 14 days ago

Terrific 3+ months contract opportunity in Plano, Texas for a Network Customer Service Representative. Will be responsible for ensuring day to day order processing for driving gold standard customer service and maintaining site performance metrics through the use of standard processes and best practices. The role is expected to partner with other CSRs in the Network as well as with site and region Leadership.
Day-to-Day Responsibilities:
  • Order Confirmation.
  • Order Cleansing.
  • Management/Creation of ICRs/Filters.
  • Customer Communications, managing Adds/Cuts, Communicate on Missing orders and Off Template Orders.
  • Order completion confirmation.
  • Backfill vacations for other CSRs.
If this sounds like the perfect fit, Apply Today!