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Network Administrator

Posted 2 months ago

This nationwide industry leader has an immediate 6 month contract-to-hire opportunity in Irving, TX for a Network Administrator.  The first four weeks will be in the office with one out of town trip planned.  After the first month you will be working from home with occasional visits to the DFW locations as needed to assist with deploying and configuring SD-WAN devices.  Once that project is completed, most of the work, assuming COVID subsides, would be in the corporate office.  Ongoing travel would be estimated at 10%.  This Network Administrator will be responsible for providing day-to-day administrative and engineering support for the organization’s network infrastructure, hosting approximately 80 locations. The Network Administrator is responsible for supporting the daily operation of LAN/WAN/WLAN and VPN communications, including data traffic, data security, and problem resolution. This position is a member of the IT Team and will work closely with other team members to collectively design, monitor, enhance and support the overall network infrastructure of the organization.

Schedule will be Monday-Friday from 8am-5pm but must be available for an on call rotation with 2 other Network Administrators for outages or network changes.

This role will be approximately 70% data and 30% voice and responsibilities include:

•    Managing Local Area Networks, Wide Area Networks, VPN, Firewalls, Wireless, Switches, Routers, Configuration Backups and other network-related systems.
•    Maintaining excellent documentation, working diagrams and inventory lists.
•    Assisting in efforts to develop, design, optimize, and document network topology and architecture to support systems reliability, security, scalability, management, data integrity and performance, including providing critical support in areas of network engineering configuration and deployment assistance.
•    Maintaining routing equipment, VOIP systems and traditional telecommunications systems.
•    Managing and frequently updating network configuration settings for internal and external systems, including setting up DNS, DHCP, VPN, and VLANs.
•    Modifying router and switch configurations as needed.
•    Providing escalation support for technical production (infrastructure) issues and follow through to satisfactory resolution.
•    Coordinating install, repair or maintenance of network and telecom hardware equipment.
•    Working with IT Service Desk Lead to maintain hardware and software inventory to ensure compliance and asset management.
•    Documenting and logging changes to network equipment, computer systems, and other equipment.
•    Accurately documenting all new system implementations and modifications to existing systems (moves, adds, changes).
•    Researching and providing expertise on integration of third-party software and tools.
•    Assisting in Disaster Recovery planning, development and implementation.
•    Ensuring compliance with IT Security and Governance processes, such as Change control and PCI.
•    Working with IT Management and Service Desk Lead to identify and implement technical and service improvements.
•    Ensuring technology documents/certificates such as product registrations, SSL certificates, maintenance agreements, service contracts, etc. related to technology operations and/or technology services are evaluated, updated and processed.
•    Ensuring networks, and associated software applications are operational; ensuring hardware and software is patched and/or updated; ensuring all analog and broadband circuits are operational in accordance with vendor specifications.
•    Ensuring the availability, continuity and security of data and information pertaining to the organization.
•    Maintaining knowledge on current technology by reading technology periodicals, evaluating new technologies.
•    Developing and maintaining an excellent working relationship throughout the organization, ensuring the department is well received and presented professionally and positively.
•    Respecting confidentiality in discussing staff and organizational matters; also maintaining confidentiality of organization, project, fiscal and personnel related information.
•    Reporting to work regularly and on time, late hours and weekend schedules will be necessary at times.
•    Timely completion of all compliance training and testing.

Requirements:
•    Minimum of 3 years hands-on Network Administration/Network Engineering experience.
•    Experience with DNS, DHCP, VPN, and VLANs.
•    Demonstrated IP Telephony experience.
•    Solid understanding of network protocols and ports (TCP/IP, SSH, FTP, ICA, HTTPS, etc.)
•    Excellent written and oral communication
•    Knowledge of applicable security and privacy practices and laws
•    Cisco, Meraki, Cisco Call Manager or Call Manager Express experience.
•    Strong customer service skills.
•    Occasional travel will be required.