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Mid Level Support - Desktop Analyst

  • Location: Irving, Texas, 75063
  • Job Type:Contract

Posted 3 days ago

  • Job Ref: 186945

Our client is seeking a Desktop Analyst for a 6-month+ contract role in Irving, TX 

Job Description: 
  • Perform hardware troubleshooting of laptops (level 2)
  • Perform hardware repair of laptop (e.g. mobo, lcd, card replacements)
  • Ability to install/uninstall software
  • Ability to follow a documented process
  • Provide basic support for Windows 10/Office 2016
  • Prepare new laptop for new user (imaging process)
  • Migrate users data from hard drive to new laptop profile if required
  • Setup/deliver new laptop, docking station and monitor for user.