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Instructional Designer - Loans Operations

  • Location: New Castle, DE, 19720
  • Job Type:Contract

Posted about 1 month ago

Terrific 5+ month contract opportunity in New Castle, Delaware for a Loans Ops Training Specialist.
  • Work with business partners and stakeholders to identify learning objectives based on target audience and create appropriate courseware.
  • Design training curricula and materials, selecting the most effective training methodology to meet the desired objectives.
  • Drive learning and development best practice improvement projects that assist the business in meeting operations and service targets.
  • Streamline, consolidate and standardize learning and development processes where possible.
  • Create instructor-led materials, web-based trainings and tools to provide complete training offering required for managers, checkers and other specialized roles.
  • Introduce learning interventions that assist in retaining key talent and building a pipeline of talent.
  • Identify and close gaps in procedures and existing training with continuous improvement over time.
  • Ensure that staff is equipped with the requisite skills and knowledge to perform to operational management standards.
  • Ensure all learning events are tracked via GLMS (corporate training system) and generate meaningful and user-friendly MIS.
  • 6 to 8 years of relevant experience as a Loan Operations Specialist.
  • 3-5 years’ training design and development, and delivery experience required.
  • 3-5 years’ Loan Operations experience.
  • Strong leadership, collaboration, and communication skills.
  • Ability to thrive in a fast-paced environment.
  • Strong listening skills and ability to absorb feedback and translate to solutions.
  • Disposition to solving problems and doing so with high level of resiliency.
  • Excellent one-on-one and group presentation/facilitation skills.
  • Detail-oriented and strong organizational skills.
  • Bachelor’s/University degree, Master’s degree preferred.
If this is a perfect fit, Apply now!