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Application/Production Support Engineer

  • Location: Fremont, 94538
  • Job Type:Contract

Posted 2 months ago

Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package!

Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Position: Lead Infrastructure Engineer
Location: FREMONT, California
Term: 24 months

Day-to-Day Responsibilities:

  • Lead complex initiatives to develop infrastructure to provide solutions for business applications.
  • Participate in various projects intended to continually improve or upgrade the infrastructure.
  • Evaluate internal and external software solutions which could be leveraged to meet target state architecture goals.
  • Review and analyze high impact outages to ensure the proper processes and procedures are in place to avoid problems in the future.
  • Design, build, deploy and maintain infrastructure solutions through collaborative efforts with the team and third party vendors.
  • Design, code, test, debug and document programs using Agile development practices.
  • Make decisions in technical designs, implementation plans and identify project risks and resource requirements.
  • Direct the daily risk and control flow of operations, focusing on policies, procedures and work standards to ensure success.
  • Recommend courses of action to maintain cost effectiveness and achieve results.
  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals.
  • Interact with customer and vendor.

Is this a good fit? (Requirements):

  • 5+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
  • 5+ years of application production support experience.
  • 5+ years of technical troubleshooting experience.
  • 5+ years of experience leading multiple implementations.
  • 5+ years of batch processing support and troubleshooting experience.
  • 5+ years of build-deploy automation and configuration experience within the Linux and Unix environment.
  • 5+ years of scripting and automation experience.
  • 5+ years of Tomcat implementation experience.
  • 5+ years of Apache experience.
  • 3+ years of web applications experience.
  • 3+ years of technical documentation and publication experience.
  • 3+ years of experience with Continuous Integration tools such as Jenkins, UDeploy.
  • 5+ years of Linux experience.
  • 2+ years of AppDynamics experience.
  • 3+ years of Splunk experience.
  • 2+ years of F5 LTM experience.
  • 5+ years of experience with Agile, Kanban, or Lean methodology Practical knowledge of ITIL application processes and implementation
  • Experience with Ansible automation tool.
  • Knowledge and understanding of Cloud computing, PaaS design principles and micro services and containers.
  • Experience with Agile Scrum (Daily Standup, Sprint Planning and Sprint Retrospective meetings) and Kanban.
  • JIRA experience.
  • Experience 1+ year of experience with in-memory databases such as Redis, MongoDB, or Cassandra.
  • Advanced scripting skills specifically around automation, log rotation, data collection, error collection and alerting.
  • 4+ years of Web Services experience.
  • 4+ years of Perl or Shell experience.
  • Ability to influence and build relationships with LOB stakeholders, technology CIO leadership, external service providers, and architecture teams.
  • Ability to communicate confidentially and professionally.
  • Experience building partnerships and consulting effectively with leadership.
  • Ability to influence and collaborate at all internal organizational levels.
  • Experience 1+ year of Microsoft Windows 2012-16 Server support experience.
  • Ability to work on call as assigned.
  • Ability to work additional hours as needed.
  • Flexibility to work in a 24/7 environment.

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.