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Lead Data Analyst

  • Location: Tampa, Hillsborough County, Florida, 33610
  • Job Type:Contract

Posted 4 months ago

Terrific 6+ month contract opportunity in Tampa, Florida for a Lead Data Analyst.

•    Automate processes related to Complaints management data, integrating backend data into easy to map and categorize data sets for regular processing.
•    Construct data dictionaries and process documentation for all data, integrating best practices and following data control standards.
•    Conduct data investigations and root cause analysis as required, determining underlying causes of shifting in data trends.
•    Develop platform for trend detection and monitoring that is capable of isolating trends on a weekly basis for detailed complaint taxonomies.
•    Create reporting constructs to output results of trending analysis, with preference on real-time reporting, when available.
•    Coordinate with business partners to develop narrative on the business context around the data changes to relay to senior leadership.
•    Isolate and manage all risk control standards, including any necessary regulatory requirements and internal policy definitions.

•    3+ years of experience of data analysis and/or data mining.
•    Strong Tableau skills including the ability to create dashboards.
•    Significant proficiency with big data management, including SQL, SAS, Hadoop, HIVE and/or Python experience preferred.
•    Thorough understanding of Customer Experience Principles and performance measurement methodologies.
•    Experience working with complex data sets with multiple layers.
•    Strong data management and analytics background, with proven track record in big data manipulation and categorization.
•    Prefer experience using best-in-class text analytic SaaS tools.
•    Prefer experience working work in complaints data.
•    Prefer financial services experience.
•    Strong ability to manage projects.
•    Prefer a Bachelor's degree; advanced degree a plus.

If this is a perfect fit, Apply now!