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JDE Business Analyst - REMOTE

Posted 28 days ago

Our client has an exciting 100% remote contract to hire opportunity for a JDE Business analyst. This role is functional and candidates need to have extensive JDE experience:
 

Position Responsibilities may include, but not limited to:

  • Support primary-use applications and functional areas in the Business Solutions team.
  • Act as primary Subject Matter Expert in 1-2 business functions such as Customer Service, Sales Order Processing, Accounting, AP, AR, Centralized Data Management and Supply Chain or Inventory.
  • Develop, maintain and continuously progress in knowledge of business functions.
  • Participate in the analysis and design of system solutions, providing assistance and direction to development teams, leveraging a standard SDLC model from Concept, Analysis/Requirements through Development, QA, Implementation and Decommission.
  • Analyze impact of proposed solution across the business, develop use cases to explain/demonstrate business requirements/specifications to IT team, and contribute a business or process perspective during design reviews.
  • Understand and fully utilize ITIL-type methodology for responding to functional and technical issues, from incident management, assist in technical investigation to identify root causes, creating plans and mitigation for user processes.
  • Provide analysis and recommendations to consistently improve business processes and technology with analysis, providing both design and execution of training of customers, help desk personnel and system developers on new and existing processes.
  • Manage issues resolution with appropriate levels of urgency with customers, helpdesk personnel and developers using solid negotiation and conflict management skills, escalating to management and senior leadership appropriately.
  • Independently run small projects, leading application, infrastructure and business resources utilizing the SDLC model.
  • Demonstrate self-confidence while showing respect and support to others.
  • Independently develop and nurture strong and appropriate relationships with business and technical partners as well as customers in order to advance system efficiency and overall IT perception and support.
  • Both domestic and international travel may be required.
  • Other projects or duties as assigned. 

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer and provides reasonable accommodations for qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual with a disability, you may request a reasonable accommodation under the American Disability Act (ADA) by emailing MATRIX_HR@MatrixRes.com. To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.