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IT Support Analyst

Posted 15 days ago

Our client is seeking an IT Support Analyst for a contract-to-hire opportunity in Dallas, TX!  

The selected resource will maintain a reliable, secure and efficient data communications network. The ideal candidate will be able to deploy, configure, maintain and monitor all active network equipment in order to ensure smooth network operation.

Responsibilities:

  • Support, configure, maintain and upgrade corporate customer’s networks and in house servers
  • Install and integrate new server hardware and applications
  • Support and administer third-party applications
  • Ensure network security and connectivity
  • Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses
  • Set up user accounts, permissions and passwords
  • Resolve problems reported by end user
  • Define network policies and procedures
  • Specify system requirements and design solutions
  • Research and make recommendations on server system administration

Minimum Qualifications:

  • Associates degree/Technical degree in any of the following disciplines: CS, CIS, MIS
  • 5 years’ experience in desktop support
  • 5 years’ experience in hands on networking experiencing
  • 3 years’ experience with firewalls and routers
  • 3 years’ experience with setup and configuration of servers
  • 3  years’ experience business continuity

Preferred Qualifications:

  • BS in CS, CIS, MIS
  • Any project management certification
  • Software support and maintenance
  • SharePoint experience