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IT Service Desk/PC Tech

  • Location: City of Mediapolis, 50392
  • Job Type:Contract

Posted about 2 months ago

Position: IT Service Desk/PC Tech
Location: Des Moines, IA 50392
Term: 12 months
Day-to-Day Responsibilities:
  • Log, diagnose and resolve intermediate to advanced computer-related calls.
  • May coordinate the initial set-up and maintenance/repairs of desktop hardware and/or client software.
  • May be required to move 50-60 pounds as a physical requirement of this position.
  • May be required to provide on call support.
  • Comply with a Code of Ethics which covers a number of obligations related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.
Is this a good fit? (Requirements):
  • High school diploma or equivalent.
  • 4 to 6 years related work experience.
  • Intermediate technical PC skills including knowledge of operating systems, networking, and/or hardware.
  • Detail oriented and have strong communication, customer service, analytical and problem-solving skills.
  • Ability to maintain confidentiality is essential.
Even better if you have:
  • Computer related designation or certification.


Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.