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IT Production Technician

  • Location: Memphis, Tennessee, 38125
  • Salary: 31.47
  • Job Type:Contract

Posted 6 days ago

Terrific Opportunity!
Title: IT Production Technician
Location: Memphis, TN 38125
Term: 9 Months Contract

Day-to-Day Responsibilities:
  • Reviews integrity reports for central and local claims management systems; researches and corrects imbalance situations
  • Reconciles client reporting packages; corrects data within a claims management system as needed
  • Researches and resolves report or data discrepancies reported by clients or local offices
  • Monitors the national extract upload process for a centralized claims management system; reports discrepancies
  • Extracts information for centralized and/or local claims management system; produces hoc reports/spreadsheets for colleagues and clients
  • Converts claim data from one office to another
  • Changes organizational structure of a group of claims
  • Processes and submits reports, interfaces and spreadsheets to appropriate parties
  • Adheres to the goal of delivering an maintaining the highest quality of customer service to our clients
  • Supports the organization's quality program(s)

Is this a good fit? (Requirements):
  • 4 years of related experience or equivalent combination of education and experience required
  • 3 years spreadsheet, report writing, and database experience
  • 1 year customer service experience in claims management or insurance environment
  • PC literate, including Microsoft Office products
  • Analytical and interpretive skills
  • Strong organizational skills
  • Excellent interpersonal skills
  • Excellent negotiation skills
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies
  • Bachelor's degree from an accredited college or university preferred
  • Associate degree in a computer field from an accredited college or university preferred
  • UNIX operating systems experience preferred

If this sounds like the perfect fit, Apply Today!