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IT Production Technician

  • Location: Memphis, Tennessee, 38125
  • Job Type:Contract

Posted 18 days ago

Terrific Opportunity!
Title: IT Production Technician
Location: Memphis, TN 38125
Term: 6 Months Contract

  • Ensure timely scheduling, production and distribution of claims management system reports, interfaces, and customized spreadsheets or databases for clients
  • Provide customer support for recipients of bank, claim and carrier interfaces
  • Reviews integrity reports for central and local claims management systems
  • Researches and corrects imbalance situations
  • Reconciles client reporting packages; corrects data within a claims management system as needed
  • Researches and resolves report or data discrepancies reported by clients or local offices
  • Monitors the national extract upload process for a centralized claims management system and reports discrepancies
  • Extracts information for centralized and/or local claims management system
  • Produces adhoc reports/spreadsheets for colleagues and clients
  • Converts claim data from one office to another
  • Changes organizational structure of a group of claims
  • Processes and submits reports, interfaces and spreadsheets to appropriate parties
  • Adheres to the goal of delivering an maintaining the highest quality of customer service to our clients

Experience and Education:
  • 4 years of related experience or equivalent combination of education and experience required
  • 3 years spreadsheet, report writing, and database experience
  • 1 year customer service experience in claims management or insurance environment
  • PC literate, including Microsoft Office products Analytical and interpretive skills
  • Strong organizational skills
  • Excellent interpersonal and negotiation skills
  • Ability to work in a team environment

Desired Skills:
  • Bachelor's degree from an accredited college or university preferred
  • Associate degree in a computer field from an accredited college or university preferred
  • UNIX operating systems experience preferred

If this sounds like the perfect fit, Apply Today!