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IT Help Desk

Posted about 2 months ago

Exciting hybrid contract to hire opportunity in Omaha! Our direct client is looking for a dynamic tech support/help desk professional. Great company to add to your resume! Some flexibility in pay rate depending on experience. Please reach out if you are looking for a fun change!


  • High school diploma
  • Associates Degree and/or a minimum of 2-4 years equivalent helpdesk/call center troubleshooting work experience. 
  • In-depth knowledge of various MAC and/or PC operating systems and applications including but not limited to: Windows 10, OS10, M/S Office Suite, Internet Explorer along with a working knowledge of various desktop and laptop vendors as well as the ability to analyze and solve complex computer problems. 
  • Experience with Active Directory and Exchange Server Administration.
  • Experience troubleshooting network and remote access problems as well as a working functional knowledge of Remedy and LANDesk is required. 

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.