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IT Desktop Support Technician

  • Location: Atlanta, Georgia, 30354
  • Salary: 24.0
  • Job Type:Contract

Posted 13 days ago

We are looking for an IT Desktop and System Support Engineer to join the team for a contract opportunity. You will be responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations. You will provide service and customer support during field visits or dispatches. You will diagnose errors or technical problems and determines proper solutions. You will produce timely and detailed service reports. You will document processes. You will collect and analyze performance data to provide technical assistance. You will tie workflow to schedule and accurately document solutions related to complex issues. You will create workaround procedures when standard procedures have failed and ensures issues are resolved. You will troubleshoot and develop technical solutions related to software and setup errors for field engineers, technicians, and customers and build positive relationships with customers.

Full subsidized benefits are available under our group plan!   If this sounds like you, please apply today to begin a conversation about this long-term opportunity!