RESPONSIBILITIES
- Contribute to project team developing Collaboration environment (MS Teams with Direct Routing, Mersive Solstice, Aurora Encoders, etc.)
- Assist with Migration to Teams Only Operating mode for remainder of users (approximately 2/3 complete).
- Assist with Migration from Cisco Desk phones to MS Teams Direct Routing Softphones.
- Assist with backend configuration of management systems for UC Certified headsets
- Assist with delivery of UC certified headsets.
- Design layouts of audio and video equipment and work with AV Integrator to deliver.
- Establish maintenance program of audio and video equipment.
- Establish and Maintain inventories of audio and video and related equipment.
- Work with AV Integrators to ensure quality of installations and troubleshoot any issues related to AV systems.
- Partner with AV Integrator and internal stakeholders to configure and deploy Content Management System
- Education Required: College degree preferred but not required
- AV Installation experience or related field
- Proficiency in Microsoft Office application suite
- Experience designing and configuring AV systems.
- Experience configuring and setting up Crestron Scheduling Panel
- Experience configuring and deploying presentation systems (Barco Clickshare/Mersive Solstice)
- Strong written and verbal communication skills, client relationship skills, detail-oriented
- Demonstrable experience with technology migrations at Enterprise level
- Working knowledge of Active Directory/Group Policy
- Microsoft Teams calling systems